Sage CRM Solutions Receive ISM Inc.’s Top 15 CRM Awards for Small to Midsize Businesses


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SageCRM and Sage SalesLogix continue annual recognition within intensive CRM product evaluation program

Scottsdale, Ariz. – March 30, 2007 – Sage Software announced today that SageCRM/ and Sage SalesLogix have been selected by ISM Inc., Customer Relationship Management (CRM) and eCustomer strategic advisors, as Top 15 CRM Small & Medium Business Software Award winners for 2007. SageCRM received the ISM award for a fifth consecutive year, while Sage SalesLogix received the award for a ninth straight year.

“The Top 15 CRM Awards, which serve as the standard for comprehensive CRM software, have evolved since 1990—when ISM began the Awards—to be the industry benchmark,” said Barton Goldenberg, founder and president of ISM. “The Top 15 winners represent the best and most comprehensive CRM software serving internal and external customers with features ranging from predictive modeling to Web 2.0 to access to handheld/wireless devices.”

The Sage Software CRM Solutions were chosen after intensive testing by the ISM Software Lab at its Bethesda, Md.-based headquarters. Each product tested during ISM’s evaluation program was rated according to 217 selection criteria, including 103 business functions, 52 technical features, 36 implementation capabilities, 9 real time CRM criteria and 17 user support features.

“The comprehensive criteria used by ISM to evaluate product quality speaks volumes about our ‘freedom of choice’ philosophy,” explained Joe Bergera, senior vice president and general manager for Sage Software Global CRM Solutions. “Small and mid-sized businesses require flexible CRM solutions that can evolve as organizations mature. These latest ISM awards continue to demonstrate the value that Sage Software, its products, services, people and expertise offer to customers who need CRM solutions that work the way they do.”

The 2007 Top 15 CRM SMB selections are featured in ISM’s 15th edition of The Guide to CRM Automation and in their Top 15 CD available at

SageCRM is an easy to use and feature rich CRM solution that integrates vital sales, marketing and customer support information for small and mid-sized businesses. SageCRM provides flexible deployment options and is available as an on-demand CRM solution at, or as an on-premises CRM system. SageCRM also includes a remote data synchronization client and support for wireless devices.

Sage SalesLogix
With more than 300,000 users at over 7,300 companies, Sage SalesLogix is the CRM leader for small to medium-sized businesses. Sage SalesLogix delivers easy-to-use and integrated sales, marketing, customer service and support automation solutions that can be tailored to an organization’s unique customer acquisition, retention and development processes.

SageCRM and Sage SalesLogix are part of Sage CRM Solutions, the only family of CRM products designed specifically for the needs of small and medium-sized businesses that also includes ACT! by Sage. For more details, visit or call (800) 643-6400.

About ISM
Founded in 1985, ISM Inc. offers strategic advisor services to organizations planning and implementing Customer Relationship Management (CRM) and eCustomer initiatives. ISM publishes the annual The Guide to CRM Automation and Top 15 CRM software Awards/Reviews. Barton Goldenberg, founder and president of ISM, authored CRM Automation published by Prentice Hall and is a columnist for a number of publications, including CRM Magazine and Sales & Marketing Management Magazine. ISM private sector clients include AAA Mid-Atlantic, ExxonMobil, IBM, McGraw-Hill, Nike, Pepsico and United Way of America and United Way of Toronto; ISM’s government clients include the Department of Defense and the US Postal Service.

About Sage Software
Sage Software supports the needs, challenges, and dreams of more than 2.7 million small and mid-sized business customers in North America through easy-to-use, scalable and customizable software and services. Our products support accounting, operations, customer relationship management, human resources, time tracking, merchant services and the specialized needs of the construction, distribution, healthcare, manufacturing, nonprofit and real estate industries. Sage Software is a subsidiary of The Sage Group plc, a leading international supplier of accounting and business management software solutions and related products and services for small and mid-sized businesses. Formed in 1981, Sage was floated on the London Stock Exchange in 1989 and the Group now has 5.2 million customers and employs over 13,000 people worldwide. For more information, please visit the Web site at or call (866) 308-2378.

© 2007 Sage Software, Inc. All rights reserved. All other brands are trademarks of their respective companies.

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