On Premise. On Demand. On What?


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More and more of my clients are requesting an “On demand/On premise” CRM solution as opposed to an “On demand/Hosted” solution. Questioning their reasoning produced the following responses: “easier to implement globally”, “less costly to maintain as a SaaS solution” and “easier to integrate with current and future internal apps”. A number of factors seems to be driving this. One, is an issue of performance and synchronization given fat or thin server configuration deployments. Another, is that age old IT feeling of control. Curious if my fellow bloggers have experienced this and the outcomes. New trend? Your thoughts!
Steve Salaway, S.P.Salaway & Associates LLC

Steve Salaway
S.P.Salaway & Associates LLC
Steve Salaway is principal of S.P.Salaway & Associates LLC, a CRM consulting firm that specializes in enabling technologies for marketing, sales and customer service. Salaway has a bachelor of arts in economics and a master of science in applied statistics from Rutgers, the State University.


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