Phone Trees: The World’s Best Invention


Share on LinkedIn

Ok, not really. The second we’re asked to “press 1? we grit our teeth, cancel all of our appointments for the rest of the day, and buckle up for what stands to be an impossibly long wait that might not even turn up the answers we’re seeking.

Given the universality of this experience, we thought it would be a little fun to traipse through a labyrinth of phone tree hell. We’d love to hear how the experiences illustrated below mirror your own and would love to hear any stories you have to share.

Click to enlarge.

We Love Phone Trees

Republished with author's permission from original post.

Tiffany Maleshefski
Tiffany Maleshefski is the editor of Zengage and brings more than 10 years of journalism and custom content experience to Zendesk's company blog. Prior to her tenure at Zendesk, she helped manage the custom content arm, where she helped a large number of corporate organizations develop original and innovative content for their company websites. Her work has appeared in eWeek, the San Francisco Examiner, San Francisco Magazine, Plenty, Strings, and Muso, among others.


Please use comments to add value to the discussion. Maximum one link to an educational blog post or article. We will NOT PUBLISH brief comments like "good post," comments that mainly promote links, or comments with links to companies, products, or services.

Please enter your comment!
Please enter your name here