Parature Ranked Number 235 Fastest Growing Company in North America on Deloitte’s 2009 Technology Fast 500T

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Attributes Great Products, Services and Vast Market to its 565 Percent
Revenue Growth

VIENNA, VA – October 21, 2009 – Parature, a global leader in on-demand
customer service software
, announced today
that it ranked number 235 on Technology Fast 500T, Deloitte LLP’s ranking of
500 of the fastest growing technology, media, telecommunications, life
sciences and clean technology companies in North America. Rankings are based
on percentage of fiscal year revenue growth during the five year period from
2004-2008. Parature grew 565 percent during this period.

Parature Founder, Duke Chung
credits the vast market Parature serves, the advanced technology it delivers
and their visionary customers with the company’s 565 percent revenue growth
over the past five years. “Parature is honored to be included in the
Deloitte Technology Fast 500T for North America,” stated Chung. “To be
ranked 235 out of 500 fast growth companies in the country is an outstanding
accomplishment. Parature will continue to set the standard for support teams
worldwide by providing the smartest, most efficient way for organizations to
serve their customers.”

Parature enables any organization to
fundamentally change the way they support their customers through its
Software-as-a-Service (SaaS) delivery and integrated, intuitive design that
empowers organizations to better and more efficiently serve, support, engage
with and retain customers in today’s Web world. The seamlessly integrated
suite of Parature Customer ServiceT software
modules allows
organizations to effectively manage all of their support needs without
additional hardware, software and IT expenses. Parature integrates
everything in one dynamic, unified system to increase efficiency across
entire organizations, improving processes among customer support,
operations, development and sales.

Technology Fast 500T Selection and Qualifying Criteria Technology Fast 500T
provides a ranking of the fastest growing technology, media,
telecommunications, life sciences and clean technology companies in North
America. This ranking is compiled from nominations submitted directly to the
Technology Fast 500T website, and public company database research conducted
by Deloitte LLP. Technology Fast 500T award winners for 2009 are selected
based on percentage fiscal year revenue growth during the five year period
from 2004 to 2008.

In order to be eligible for Technology Fast 500T recognition, companies must
own proprietary intellectual property or proprietary technology that
contributes to a significant portion of the company’s operating revenues.
Using other companies’ technology or intellectual property in a unique way
does not satisfy this requirement. Consulting companies, professional
service firms, etc. are not eligible unless they have proprietary technology
that contributes to a significant portion of their operating revenues.

Technology Fast 500T award eligibility requirements include a base-year
operating revenues of at least $50,000 USD or CD, and current-year operating
revenues of at least $5 million USD or CD. Additionally, these revenues must
have more than doubled between 2004 and 2008. Also, companies must be in
business for a minimum of five years, and be headquartered within North
America.

Parature, Inc.
Parature, a leader in on-demand customer service software, makes it possible
for any business to leverage the Internet to provide outstanding customer
service. The company’s software-as-a-service (SaaS) delivery and integrated,
intuitive design enables organizations to better and more efficiently serve,
support, engage with and retain customers in today’s Web world. Founded in
2000, Parature received the 2007 and 2008 Product of the Year Award from
Customer Interaction Solutions magazine and has been named to the Inc. 5000
list of Fastest Growing Private Companies in America. Parature has been
named to both the Washington Business Journal’s list of Best Places to Work
and The Washingtonian list of Great Places to Work. Headquartered in Vienna,
Virginia, Parature is at work in organizations of all types and sizes, and
helps support millions of end users worldwide. For more information, visit
www.parature.com or follow @Parature on Twitter.

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