Parature CFO Named Finalist in the Washington Business Journal 3rd Annual CFO of the Year


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Robert Aldrich Honored for Outstanding Performance as a Financial Professional

VIENNA, VA – November 30, 2009 – Parature, a global leader in on-demand customer service software, announced today that Parature Chief Financial Officer, Robert Aldrich has been named a finalist in the Washington Business Journal 3rd Annual CFO of the Year. The award is designed to honor the financial professionals in the Greater Washington area for outstanding performance in their roles as corporate financial stewards.

The Washington Business Journal, along with presenting sponsors Cigna and ACG National Capital, will honor the winners at the CFO of the Year award program on December 2nd at the W Hotel, Washington, DC. The winners will be profiled in a special supplement of the December 4, 2009 edition of the Washington Business Journal.

“Bob is the ideal candidate for this award; the professionalism and strategic approach with which he tackles his job are outstanding,” stated Parature CEO, Tim Davenport. “He has achieved many impressive accomplishments in his tenure here and has been instrumental in supporting our rapid growth strategy by identifying key areas for improvement, increasing efficiency and improving communication. Bob is the quintessential team player who leads by example; he is consistent, dedicated, enthusiastic, and a pleasure to work with due to his incredible energy, friendly personality and refreshing idealism.”

Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. The seamlessly integrated suite of Parature Customer Service™ software modules allows organizations to effectively manage all of their support needs without additional hardware, software and IT expenses. Parature integrates everything in one dynamic, unified system to increase efficiency across entire organizations, improving processes among customer support, operations, development and sales.

The Washington Business Journal is owned and operated by American City Business Journals, the nation’s largest publisher of metropolitan business newspapers. American City Business Journals also includes Bizjournals, the new media division, which operates the Web sites for each of the company’s 41 print business journals. The Washington Business Journal has been Greater Washington’s leading source of business news and information for more than 20 years, providing over 150,000 business executives with comprehensive news on local people and their companies, as well as industry trends, tips and strategies and award-winning critical analysis. For more information, please visit

Parature, Inc.
Parature, a leader in on-demand customer service software, makes it possible for any business to leverage the Internet to provide outstanding customer service. The company’s software-as-a-service (SaaS) delivery and integrated, intuitive design enables organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. Founded in 2000, Parature received the 2007 and 2008 Product of the Year Award from Customer Interaction Solutions magazine and has been named to the Inc. 5000 list of Fastest Growing Private Companies in America. Parature has been named to both the Washington Business Journal’s list of Best Places to Work and The Washingtonian list of Great Places to Work. Headquartered in Vienna, Virginia, Parature is at work in organizations of all types and sizes, and helps support millions of end users worldwide. For more information, visit or follow @Parature on Twitter.


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