Parature Announces 2010 European Users’ Group

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Customer Service and Support Thought Leaders Will Gather in London to Discuss Industry Best Practices

VIENNA, VA – January 18, 2010 – Parature, a global leader in on-demand customer service software, announced today its European Users’ Group to be held February 16 – 17, 2010 at The Cumberland in London. This customer centric event will allow Parature users in Europe to gain invaluable knowledge from industry experts and thought leaders, while networking with colleagues and peers.

The Parature European Users’ Group is a complimentary customer event that will feature an opening night welcome reception, Parature Customer Service™ software training led by Parature Professional Services, a diverse mix of customer service and support best practices presentations, and the opportunity to meet with several key members of the Parature team.

“We are delighted to bring our customers, partners and other industry experts together in London for the Parature European Users’ Group,” said Parature Vice President of Marketing, Gary McNeil. “This event provides our European customers the opportunity to share some of the most compelling stories around customer service and the customer experience while facilitating insightful discussions. This gathering is just another example of how Parature continues to deliver the technology and thought leadership that the industry and our customers have come to expect from us.”

Please visit the Parature European Users’ Group website for complimentary conference registration and additional information.

Parature, Inc.
Parature, a leader in on-demand customer service software, makes it possible for any business to leverage the Internet to provide outstanding customer service. The company’s software-as-a-service (SaaS) delivery and integrated, intuitive design enables organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. Founded in 2000, Parature received the 2007 and 2008 Product of the Year Award from Customer Interaction Solutions magazine and has been named to the Inc. 5000 list of Fastest Growing Private Companies in America. Parature has been named to both the Washington Business Journal’s list of Best Places to Work and The Washingtonian list of Great Places to Work. Headquartered in Vienna, Virginia, Parature is at work in organizations of all types and sizes, and helps support millions of end users worldwide. For more information, visit www.parature.com or follow @Parature on Twitter.

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