Parature and ThePort Network Announce Strategic Partnership


Share on LinkedIn

Leading SaaS Providers Partner in the Association and Nonprofit Market

VIENNA, VA – October 28, 2009 – Parature, a global leader in on-demand
customer service software
, announced today a
referral partnership agreement with ThePortTNetwork, social media solutions
provider for associations and nonprofit organizations. Parature and ThePort
Network, both software-as-a-service (SaaS) providers, have a significant
focus on the association and nonprofit markets.

“As a leader in on-demand customer service software, we are delighted to
enter into a partnership with a proven social media solutions provider,”
said Parature Founder and Chief Strategy Officer, Duke Chung
. “Parature is one of the
fastest growing customer service and support software companies in the
United States and this partnership is a logical next step to expand our
footprint in the association and nonprofit communities.”

Parature enables any organization to
fundamentally change the way they support their customers through its
Software-as-a-Service (SaaS) delivery and integrated, intuitive design that
empowers organizations to better and more efficiently serve, support, engage
with and retain customers in today’s Web world. The seamlessly integrated
suite of Parature Customer ServiceT software
modules allows
organizations to effectively manage all of their support needs without
additional hardware, software and IT expenses. Parature integrates
everything in one dynamic, unified system to increase efficiency across
entire organizations, improving processes among customer support,
operations, development and sales.

“As the leader in providing social networking communities for associations
and nonprofit organizations, we are very excited to partner with such an
outstanding organization as Parature,” said Bob Cramer, CEO and Chairman of
ThePort Network. “This partnership opens new opportunities to help
organizations utilize our Social Media Solutions to better engage their
members and provide members new ways to connect.”

ThePortT Network, Inc. delivers Social Media Solutions that help nonprofit
organizations and associations engage their members. With our integrated
suite of proven social media solutions, organizations build online
communities that promote new activity among constituents, generate more
participation, and ultimately create more support for the organization.
ThePort customers include such world-renowned organizations as Sierra Club,
Arthritis Foundation and American College of Healthcare Executives.

Parature, Inc.
Parature, a leader in on-demand customer service software, makes it possible
for any business to leverage the Internet to provide outstanding customer
service. The company’s software-as-a-service (SaaS) delivery and integrated,
intuitive design enables organizations to better and more efficiently serve,
support, engage with and retain customers in today’s Web world. Founded in
2000, Parature received the 2007 and 2008 Product of the Year Award from
Customer Interaction Solutions magazine and has been named to the Inc. 5000
list of Fastest Growing Private Companies in America. Parature has been
named to both the Washington Business Journal’s list of Best Places to Work
and The Washingtonian list of Great Places to Work. Headquartered in Vienna,
Virginia, Parature is at work in organizations of all types and sizes, and
helps support millions of end users worldwide. For more information, visit or follow @Parature on Twitter.


News Editor
CustomerThink offers a free news posting service for press releases relevant to our community. To submit your press release to our news editor, send an email to [email protected] with the press release headline and main content in the email subject line and body, respectively. That's it! Approved press releases will appear in our news category within one business day of submission.


Please use comments to add value to the discussion. Maximum one link to an educational blog post or article. We will NOT PUBLISH brief comments like "good post," comments that mainly promote links, or comments with links to companies, products, or services.

Please enter your comment!
Please enter your name here