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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
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Free CX E-Book
Home
Blog
Page 35
Using AI to Understand Customer Sentiment: Sentiment Analysis in Social Media
Ashesh Shah
-
October 10, 2023
The Role of UX Research in Creating Intuitive, User-Friendly Software
Mushahid Khatri
-
October 10, 2023
Ecommerce and twenty first century consumer behaviour- Understanding the colossal impact of their leapfrogging effect
Dr. Shamael Zaheer Khan
-
October 10, 2023
How GenAI Will Reshape CRM’s Value
Kate Leggett
-
October 10, 2023
How Soon Will AI Replace Customer Service Agents?
Mark Hillary
-
October 10, 2023
Fastr to Offer Adaptive AI for Ecommerce Optimization
News Editor
-
October 10, 2023
B2B Companies are Paying Outrageous Costs for Marketing and Sales Misalignment
Ardath Albee
-
October 9, 2023
Why Women Make Great Leaders
Sharon Drew Morgen
-
October 9, 2023
How To Finish The Year Strong – STOP then Start
Colleen Stanley
-
October 9, 2023
Milestones in the Sales Process are Like the Stones in a Wall
Dave Kurlan
-
October 9, 2023
How to Use Predictive Response Models to Maximize Marketing ROI
John Strabley
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October 9, 2023
Should We Add ‘Additional Fees’ to Our Pricing to Increase Our Profits?
Colin Shaw
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October 9, 2023
Bilingual Customer Support: Where Live Agents and AI Coincide
Kim Campbell
-
October 9, 2023
Fostering a Proactive Workplace Safety Culture with Vision AI.
Harsh Murari
-
October 9, 2023
5 Automation Pitfalls to Dodge for Ultimate Success
Vivek Goel
-
October 9, 2023
Overcoming Email Burnout: How AI Assistants Enhance Work-Life Balance
Oliver Baker
-
October 9, 2023
Unlocking the Potential of Generative AI in B2B Marketing: Three Things You Can Do Right Now to Create Impact
Domenic Colasante
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October 9, 2023
Finding new business in challenging B2B markets
Bob Apollo
-
October 5, 2023
Where to Find Revenue Growth Opportunities
David Dodd
-
October 5, 2023
Attack Points of Pain that Customers and Employees Share. A Powerful Two-Fer!
John Goodman
-
October 4, 2023
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