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Swisscom chooses Celona for business-centric application data migration

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Despite Economy, Companies Continue to Invest in their People

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SETAR Taps Movius Interactive Corporation for Mobile Portal Application

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Knoa and Serene Launch CRM Success Initiative to Eliminate Risk and Lower Total Cost of Ownership of CRM Deployments

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Allegiance Debuts Engage 6 with DataSync Real-time Data Sharing

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Say What? Conversive Helps Call Centers with New Automated Speech Solution

Bob Thompson -

Melissa Data Announces Single, Affordable Platform for MDM and Data Quality Initiatives

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CRM Software Vendors Leaving Cash on the Table

Dick Lee -

Satmetrix Releases 2009 Annual Net Promoter(r) Benchmark Reports for Customer Loyalty

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Bridging the “Great Wall” Between Front & Back Office

Dick Lee -

Sage SalesLogix Online Community Debuts As Hub For CRM Knowledge Sharing

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Event Driven Marketing

Zaheen Bagasrawala -

Is Print Advertising Dead?

Alan See -

Improve Customer Experience: Actions Speak Louder Than Words

Lynn Hunsaker -

Quo Vadis Facebook – Financial Trouble Ahead

Axel Schultze -

Who are the Next Generation of CRM Thinkers?

Graham Hill -

Medallia Releases New Business-To-Business Functionality

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Medallia Establishes Business-To-Business Practice

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CBM News: Siperian, RightNow and the Army, YellowPin, KDB and Comrade Geithner

David Sims -

Managing Touch Point Value: 10 Steps to Improve Customer Engagement

Laura Patterson -
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