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One of the Secrets of a Great Customer Experience…

Colin Shaw -

Cerado Announces Scanaroo, the Loyalty Card App for iPhone

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Is It Time to Bring CRM Process Up to Snuff?

Dick Lee -

Ransys and Aipoint form Strategic Partnership

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Social Media 2.0 – The Next Generation

Axel Schultze -

Email Transforms Website Conversion

Charles Nicholls -

Amazon and Zappos: A Marriage Made in Retail Heaven?

Jeanne Bliss -

Princess Cruises. Cloudy Marketing.

Andrew Rudin -

CBM News: NetSuite Disses Sage, Cable Guy Causes Recession, Comverse and Infor Partner

David Sims -

CRM in Today’s Economy: Revitalize Customer-Facing Strategies to Prepare for the Rebound

Adam Honig -

New Online Bank Invests in Multilingual, Multichannel Customer Service Experience with eGain

News Editor -

Purchasing Perspective – Anticipating Salespeople’s Moves

Peter Cohan -

The Fuze Suite Aids Government Sites to Trim Support Costs, Do More with Less to Deliver Timely Answers

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Comverse and Infor to Deliver New CRM Capabilities as part of Comverse(r) ONE(tm) Billing & Active Customer Management for...

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Spark Response Increases Campaign Success Rates, Ensures Compliance with Altitude uCI

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Food Safety & the Electronics Supply Chain

John P. Brown -

PowerSales Releases new Revolutionary Sales Software

News Editor -

GoIWx Hosting and Partners Highlighted at Microsoft Worldwide Partner Conference (WPC) 2009 Keynote

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eGain-WorldManuals Partnership Advances Customer Support for Mobile Devices

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nexTier Networks Mitigates SMBs’ Data Security Risks with New, Affordable Data Leak Prevention Appliances

News Editor -
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