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Contact management war revival

Denis Pombriant -

Service Pays Even In a Poor Economy

Susan Hoekstra -

Parature Feedback(tm) Empowers Organizations to Move beyond Customer Satisfaction to Customer Loyalty

News Editor -

CBM News: Oracle, Salesforce.com and Clarabridge’s Debuts — It’s a Ball!

David Sims -

Outside-In Process: The New Path to Customer-Centricity

Dick Lee -

Building online communities for business: A Season Of New Beginnings

Vanessa DiMauro -

iSeatz Named 2009 Magellan Award Winner by Travel Weekly

News Editor -

Is Your CRM System a Sales Prevention System?

Bob Apollo -

Crossing the Chasm, Eagles, Flocks and the 70% Solution

Bob Apollo -

Overcoming Seller Deficit Disorder – Part 2

John Kaplan -

Stunningly Awful Demo Example (But Very Funny)

Peter Cohan -

Palm Beach County To Archive Valuable SharePoint Data Using Mimosa NearPoint

News Editor -

Rapid Microsoft SharePoint Adoption Fuels Channel Opportunities For SharePoint Archiving

News Editor -

Sales Performance Management: Because You Get What You Pay For

Bob Thompson -

Callidus Software Launches New Commissions Manager Solution on Force.com

News Editor -

Egypt selects basis2 for Water Billing and Customer Care

News Editor -

Salesforce.com launches PIM for the Cloud… but Why?

Bob Thompson -

Salesforce.com Introduces New Contact Manager Edition; Now Everyone Can Manage Business Contacts and Customers in the Cloud

News Editor -

Customer Service and the Game of Billiards

Ma. Merdekah Ybanez-Delid -

Loyalty Can Be Bought

Esteban Kolsky -
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