Adoption of the Worlds Most Advanced Customer Experience Offering in the
Cloud Booms Worldwide
Redwood Shores, Calif. July 30, 2013
News Summary
Todays business imperative is directly squared on achieving an indelibly
positive customer experience (CX), while simultaneously improving sales and
productivity at less cost than ever before. Companies of all sizes invest
in CX solutions because they care about growing revenues, expanding their
customer base and profitably serving customers by optimally managing
customer relationships via a broad array of inbound and outbound
communication channels. Global adoption of Oracle Sales Cloud continues to
accelerate as organizations look to optimize CX, drive revenue and increase
efficiencies by leveraging cost-effective, cutting-edge cloud applications.
News Facts
Oracle Sales Cloud continues to enjoy strong adoption worldwide. Cubis,
Mahindra Comviva, Sako OY, Chiro One, City Walk, and Globetech are
leveraging the cloud-based CX solution to help improve sales effectiveness
and efficiency and drive more revenue.
Oracle Sales Cloud is a part of Oracles Customer Experience Suite. Oracle
Sales Cloud customers are able to simultaneously reach across customer touch
points to improve experiences and enhance loyalty.
As a part of the Oracle Applications Cloud, Oracle Sales Cloud provides
companies with the ability to rapidly innovate to meet customers changing
needs and to achieve new levels of collaboration, mobility, social
networking and enhanced communications within the sales organization.
Oracles enterprise-grade CX cloud applications offer the advantages
customers expect from SaaS (software-as-a-service), without the limitations
of such legacy SaaS solutions.
Oracle Sales Cloud helps sales professionals plan, prospect, collaborate
and close effectively and efficiently. Customers can benefit from improved
productivity, sales force automation, security, and ease of use. The
systems embedded business intelligence delivers deep insight into sales
planning and sales performance management, so that sales representatives and
sales leaders can sell smarter.
Supporting Quotes
For Siam Park, Oracle Products have helped us to achieve the goal in
creating sustainable competitive advantage, said Noppagarn Luangamornlert,
Deputy Managing Director, City Walk. With our recent adoption of the Oracle
Sales Cloud, we have a new level of insight to our customers that is now a
key portion of our business, customer experience and sales strategy.”
Oracle Sales Cloud debuted a little over a year ago, and we are
incredibly satisfied to see its huge adoption and potential being reached
with organizations across industries and all sizes, said Ken Volpe, SVP,
Applications Development, Oracle. The development and ongoing innovations
around Oracle Sales Cloud is one of Oracles largest projects to date.
However, we only know were getting it right when our customers prove it
with sales results. As is evident over the past year, we have truly
succeeded.
