NewVoiceMedia continues its US expansion with new appointment


Share on LinkedIn

NewVoiceMedia is strengthening its position in North America as a leading cloud contact centre vendor, with the appointment of Monica Girolami as Head of Marketing North America.
Monica GirolamiMonica Girolami
Monica joins the company’s growing Sales & Marketing team in San Francisco with immediate effect, bringing over 13 years’ marketing, business development and channel experience to the role. Most recently she served as Director, SMB Product Marketing at Symantec where she managed the positioning, training and go-to-market strategy for multiple product lines.

Girolami will lead NewVoiceMedia’s marketing team and go-to-market strategy in North America as the business extends its leadership in cloud contact centre technology. Her appointment to the newly-created role reflects the company’s significant growth and closely follows the appointment of Eric Coyle as Vice President Sales Engineering, North America. The business has doubled its number of staff over the last year to meet increased demand for its technology.

Tim Pickard, SVP Marketing at NewVoiceMedia, comments, “Monica joining the team marks another key appointment for NewVoiceMedia as we continue to strengthen the marketing organisation and expand the business in North America. With her extensive marketing experience within the IT industry and a proven track record of managing successful go-to-market strategies to drive growth, Monica will be invaluable in her new role with us”.

Monica adds, “This is a fantastic opportunity to develop a brand and company that has such an exciting future ahead. NewVoiceMedia is disrupting the contact centre market in North America, and I’m thrilled to be joining the business as it continues to drive change in the industry”.

For further information, please visit

News Editor
CustomerThink offers a free news posting service for press releases relevant to our community. To submit your press release to our news editor, send an email to [email protected] with the press release headline and main content in the email subject line and body, respectively. That's it! Approved press releases will appear in our news category within one business day of submission.


Please use comments to add value to the discussion. Maximum one link to an educational blog post or article. We will NOT PUBLISH brief comments like "good post," comments that mainly promote links, or comments with links to companies, products, or services.

Please enter your comment!
Please enter your name here