New Customer Experience Consultancy Launched in the U.K. — ‘Unleash The Berserkers’


Share on LinkedIn

Delivering Legendary Customer Experience

Eighty percent of companies believe they deliver a superior customer
experience but only eight percent of their customers agree, so says the
Harvard Business School. Well, now a new consultancy has launched in the UK
market, determined to help organisations deliver a legendary experience to
their customers and their prospects – called intriguingly ‘Unleash The

Their focus is on linking customer touch-points to achieve consistency &
effectiveness throughout the engagement process, the aim to ensure long-term
and mutually profitable relationships for both the company and the customer.
Unleash The Berserkers call it Customer Experience…Unlimited.

And at the heart of Unleash The Berserkers are five fundamental core values
which underpin their operation: Transparency, Creativity, Flexibility,
Tenacity, and importantly…Integrity. Their aim is to find like-minded
businesses that they can engage with and develop long-term relationships;
businesses that share the same principles & a passion for delivering
legendary Customer Experience.

Three founders make up Unleash The Berserkers supported by a network of
industry-leading partners; Ian Hitt Chief Exec ‘The Human Dynamo’, with a
successful track record of working directly with leading companies such as
Sainsbury, Rank Group, Epsilon, Asda Wal-Mart and Omnicom; Rob Galkoff ‘The
Practical Strategist’, with extensive corporate and consultancy experience
working with Marks & Spencer, Walt Disney, Lands End and Manchester United;
completing the line-up is Sharon Bohane ‘The Coach’, who has a host of
long-term clients in IT, Finance, Recruitment, Logistics and Service
Organisations, all of whom use her sales strategy, coaching & effective
leadership skills.

Ian Hitt explains the thinking behind Unleash The Berserkers and what makes
them different in the market place; “Unleash The Berserkers passionately
believes in getting the Customer Experience right. When delivered
consistently & effectively you drive growth, retain happy customers that
will speak positively about your brand, and importantly you’ll build &
secure advocacy. From our experience this translates into sustainable
business. Why engage with us? Well, we have a unique focus and understanding
on how you connect sales & marketing, people & technology throughout the
customer journey. We have all worked in or with high profile companies that
have transformed their businesses by recognising the value in getting the
customer experience right. We truly believe that we can make a real
difference by helping companies that need to deliver legendary customer
experience consistently and effectively, everyday.”

For all enquiries on Unleash The Berserkers services please contact Ian Hitt
on +44 7789 070909, email [email protected] or visit

We’re in position and ready to be unleashed on your business.


About Unleash The Berserkers
Unleash The Berserkers helps organisations deliver a legendary experience to
their customer through the creation and implementation of tailored Customer
Experience strategies & programmes. They work closely with organisations in
creating practical solutions that are actionable and results focused.
Ultimately, the aim is to develop long-term, mutually profitable
relationships between the client organisation and the end customer.

News Editor
CustomerThink offers a free news posting service for press releases relevant to our community. To submit your press release to our news editor, send an email to [email protected] with the press release headline and main content in the email subject line and body, respectively. That's it! Approved press releases will appear in our news category within one business day of submission.


Please use comments to add value to the discussion. Maximum one link to an educational blog post or article. We will NOT PUBLISH brief comments like "good post," comments that mainly promote links, or comments with links to companies, products, or services.

Please enter your comment!
Please enter your name here