NetSuite OneWorld Strengthens Links At Wireless Matrix


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SAN MATEO, Calif. – February 16, 2010 – NetSuite Inc. (NYSE: N), a leading
vendor of cloud computing business management software suites, today
announced that Wireless Matrix Corporation (TSX: WRX), a premier provider of
advanced wireless data solutions including GPS and fleet management systems,
has completely integrated its business operations on the NetSuite OneWorld
platform. As a result, Wireless Matrix has eliminated numerous cumbersome,
manual processes, staked out a competitive advantage through superior
service, and reduced reliance on new hires to serve a rapidly growing
customer base. NetSuite met Wireless Matrix’s aggressive deployment goals
while building numerous customized business processes and production system
data links with SuiteFlex, NetSuite’s platform for business process and
customization and verticalization. For more information about NetSuite
customers please visit


SuiteFlex’s Powerful Technology Enabled Delivery of Complex ERP
Implementation On Time

The complexities of Wireless Matrix’s three distinct lines of business and
the retention of several production systems required NetSuite to deliver
highly tailored business processes in a short period of time. NetSuite
supports the deep and intricate relationships between components and
products necessary to Wireless Matrix’s manufacturing floor. Previously
Wireless Matrix used an assortment of front- and back-office applications
for its business processes, including Made2Manage ERP (by Consona),, and Remedy. Now, Herndon, VA-based Wireless Matrix relies on
NetSuite OneWorld for ERP, sales automation, marketing, manufacturing, work
orders and RMAs, inventory, and customer support.

NetSuite Professional Services conducted the Wireless Matrix rollout,
ensuring that the company transitioned quickly and effectively to their new
working environment, delivering customized support for the company’s
intricate manufacturing, fulfillment, and customer service processes. “The
NetSuite team was extremely knowledgeable and customer service-oriented, and
worked to make sure we were happy with the implementation,” said Maria
Izurieta, Wireless Matrix CFO. “They spent a significant amount of time
understanding our business so that the end result would meet our needs.”

Founded in 1991, Wireless Matrix delivers wireless data services as well as
GPS-based fleet management software solutions to a diverse clientele in the
transportation and retail industries. As a rapidly growing organization
which completed two major acquisitions in recent years, the company’s
operations were largely isolated along three functional lines, and heavily
tied to manual and paper-bound processes. Sarbanes-Oxley compliance for the
publicly-held company was difficult, and Wireless Matrix had difficulty
adding new customers without costly increases in headcount.

After vetting over a dozen options, Wireless Matrix selected NetSuite
OneWorld, the only comprehensive cloud computing enterprise management
solution. NetSuite’s always-available, enterprise-wide scope means that
everyone from operational staff to top executives can gain a clear and
comprehensive picture of Wireless Matrix’s activities at any time.

With unified processes and a single version of the truth, Wireless Matrix
has seen improvements across the board, including faster RMA processing and
more accurate reporting and billing. Process controls and accountability
make the company’s reporting more authoritative and Sarbanes-Oxley
compliance easier to manage. By integrating with Wireless Matrix’s existing
manufacturing, provisioning, and customer usage monitoring software using
SuiteTalk technology, NetSuite supported the company’s existing world-class
business processes while improving corporate-wide visibility. Wireless
Matrix has gained cost efficiencies by replacing disconnected systems,
improving visibility and agility, and holding the line on payroll even as
the company continues to grow.

For more information about NetSuite, please visit


NOTE: NetSuite and the NetSuite logo are registered service marks of
NetSuite Inc.

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