National Salesperson Day: Who’s your favorite & why?


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National Salesperson Day.  I’m not entirely sure what that means, except that when I found out about it early this week it got me thinking about some of the best salespeople I’ve worked with, and still work with today.

They’re often unsung heroes, working in lower-profile jobs yet remarkable for how they work and deliver value for their clients.

I started asking around for people’s input on who their favorite salespeople were and the variety of roles, products & services was astonishing.  I started hearing about ladies behind the make-up counter at Nordstrom.  Someone’s suit guy.  Even car salesmen made the top of the list for folks.

I asked a handful of people to tell me exactly who their favorite salesperson was and why.  Below are a handful of their responses.  Would love to hear some additional inputs from readers in the comments below.

From Adrath Albee:
I’d have to say that it’s Stacy, my Realtor. And I almost didn’t think of her, because when you asked about the best “salesperson,” she’s not who I think of. This is because it never feels like she’s trying to “sell” me something – and she’s definitely had the opportunity as I’ve been looking for a house in northern CA for the past two years. She brings knowledge that’s really helpful and learns from every comment I make about the houses she has me look at. In fact, I feel like she’s more of a friend than a salesperson. Dedication and value-infused. You can’t beat that combo in a salesperson.

From Jackie Jordahl:
Nordstrom sales people- ALWAYS friendly, ALWAYS helpful, ALWAYS attentive, ALWAYS trustworthy, ALWAYS about the customer. I’ve never had a bad experience with a Nordstrom sales person. No matter what the interaction is, I can always depend on the salesperson to make me, as the customer, feel important and know customer service is a value the people at Nordstrom take very seriously. This is a standard of service every sales team to aspire to be.

From Lori Richardson:
My favorite salesperson is Shane Hoff, who is Director of Private Equity business, Granite (voice and data provider throughout North America) because he “sold” me on the idea of shaving my head for his company’s fundraiser. While I was inquiring about the event his company was doing, he made it clear that if I wanted to participate, he’d call the CEO and get a quick answer. He was subtle, and very calm, making me feel like it was really my decision (which is always good if you’re a woman considering shaving your hair off). He got a “YES” from the CEO, quickly let me know, and I got to be a part of an effort that raised $2.1M in one day.

From Maria Geokezas:
You had me at self-curling mascara
Nordstrom is the quintessential setting for finding great sales people. I don’t know how they train their sales people, but it seems they know how to read their customers. They know when to talk product and when you are just looking and want to be left alone. And this was the case on my latest trip to the Nordie’s cosmetics counter. I met a sales person that asked all the right questions, knew how to diagnose what I needed, found the right solution for me – all within 15 minutes. Not only was she knowledgeable about her product – she knew about all the upcoming fashion and trend events that were coming up. She treated me like an insider, made me feel like I was getting a little extra something with my mascara.

A side of wisdom
List brokers have the reputation for being kind of shady in their business dealings. Not Bruce Morrison (formerly of Marketry). You could go to him with any problem or targeting challenge and he would help you think through alternatives, and offer new suggestions to get you a solution. Because of his years of experience and his deep knowledge of the industry, he was able to offer solutions to problems that you didn’t know you had. After every interaction with Bruce, you felt a little bit smarter.

From Robert Pease:
Richard Glassman, account executive with MuleSoft. Knows the customer problem inside and out, gets it from the IT perspective (former CIO), and just a wonderful human being – does the right thing, always.

From Meghan Bardwell:
One of the best salesmen I’ve ran into lately is a person trainer at 24 Hour Fitness. He hooked me with a free training session, keeps up occasional contact and training tips when we happen to see each other at the gym, but doesn’t pressure me to buy. Brilliant.

From Peter Chee:
Red Russak, Sales Manager at Apptentive. This guy has tons of energy and he’s always thinking of ways to help out others. He’s a community builder and a genuinely nice guy that is always connecting people. Red is understands building brand relationships and he also gets B2B sales.

Andrew Vest, Sales Manager at Guidant Financial. Andrew is a smart, sincere, knowledge sharing person. Everyone is busy, but, Andrew always takes time to take care of others and is always looking to pay it forward. Every time I talk with Andrew I always learn a lot.

Who is your favorite salesperson, and why?

Republished with author's permission from original post.

Matt Heinz
Prolific author and nationally recognized, award-winning blogger, Matt Heinz is President and Founder of Heinz Marketing with 20 years of marketing, business development and sales experience from a variety of organizations and industries. He is a dynamic speaker, memorable not only for his keen insight and humor, but his actionable and motivating takeaways.Matt’s career focuses on consistently delivering measurable results with greater sales, revenue growth, product success and customer loyalty.


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