Matt’s App of the Week: TinyPulse

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appoftheweekA weekly benchmark and temperature check from your employees.  How you’re doing, how they’re doing.  Kudos for their peers.  Early warning signs for things to address and/or fix.  And they’ll have fun doing it.

That’s TinyPulse.  I’ve been using this with our team for the past couple months.  It’s a weekly (or bi-weekly) question sent out to everyone on your team or in your company.  Most questions ask for a rating between 1-10, and also collect kudos for other team members.

The insights are incredible.  Sometimes big, sometimes small.

Sometimes about printers.

A couple weeks ago, the question from TinyPulse to our staff asked what about the company or office drives them nuts.  One of the answers came in two words: “slow printer.”

When I asked in a subsequent team meeting if the printer was indeed a problem, the whole room exploded with groans.  They were literally ready to take the printer out to the parking lot and “retire” it OfficeSpace-style.  I had no idea.

Minor issue?  Maybe.  But the feedback you’ll get from TinyPulse is worth its weight in gold.

Worth a look.

Republished with author's permission from original post.

Matt Heinz
Prolific author and nationally recognized, award-winning blogger, Matt Heinz is President and Founder of Heinz Marketing with 20 years of marketing, business development and sales experience from a variety of organizations and industries. He is a dynamic speaker, memorable not only for his keen insight and humor, but his actionable and motivating takeaways.Matt’s career focuses on consistently delivering measurable results with greater sales, revenue growth, product success and customer loyalty.

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