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Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies book
Combining his own professional experiences working as a CEO with his extensive research and expertise as an international authority on customer relationships, author Bob Thompson reveals the five routine organizational habits of successful customer-centric businesses: Listen, Think, Empower, Create, and Delight.
Let EIS help you define and implement a customer data strategy that delivers competitive advantage. solution
There's a way to ensure that your investments in personalization and recommendation technologies produce a positive ROI, turning shoppers into customers, and customers into promoters. Invest in building the information architecture, customer event models, product merchandising attributes and metrics essential to extracting maximum value from these technologies.
Call center software with (almost) endless possibilities solution
Squaretalk is a powerful yet simple communications platform helping growing businesses boost customer engagement by providing them with the tools they need to communicate smoothly, so sales and support teams can get more done.
Employee Directory App solution
As your company grows it gets harder to know who's who and where everyone fits in. OneDirectory helps your employees connect with each other and gain insight into your organization's structure, in a way they haven't been able to do before.
Rise of Low Code Development & What it Means for Early Stage Startups | Podcast resource
Low code development has attracted a lot of attention lately - both in the form of acceptance and skepticism. But why is it the talk of the tech town? What is exactly low code development? Get answers to all of this & more on low code development.
Improve your finance strategy and receive a personalised report through this finance diagnostic tool resource
See how your business would score on 3 key areas of Financial Reporting, Profit Improvement and Liquidity & Funding, along with a prioritised action summary for immediate action when you take the Finance Diagnostic. Each score from the report is explained well so you'll understand exactly what it means.
At Digital Giraffes we specialise in Marketing & PR for AI/ML companies solution
Marketing for a fast pacing digital tomorrow. We dive into each new case with a fresh perspective & bring the full force of our power from start to finish for every client. Unique & innovative ideas, informed by the latest worldwide trends, tailor-made for each & every one.
See how you score on 3 key areas of growth using this growth diagnostic tool resource
Take this scale-up growth diagnostic and receive a personalised report. If you run a business and want to see how you could improve your business growth, then this diagnostic is for you. The report includes a comprehensive explanation of your scores across 3 sections and 10 sub sections.
Simplifying your application’s user management through Identity Server | Podcast resource
An efficient means of user management is through centralized authorization. Identity Server acts as a central database that stores user’s credentials. The identity server is checked to authenticate user access as it is a core part of any identity and access control infrastructure. Check out the video!
Medical Prior Authorization Software for Healthcare & Insurance Providers solution
Medical prior authorization software developed by us for leading healthcare & medical insurance providers in the USA. Read our case study to know how our solution provided timely and necessary care to patients and reduced all administrative hiccups.
Get to Know About Cloud Contact Center Solution solution
A cloud contact center solution is hosted over the internet which takes minimum time to deploy and involves minimal upfront capital. Businesses use cloud contact center software for flexibility and to reduce hardware setup overheads, IT management and to ensure uninterrupted customer service through a variety of voice and digital
Contact Center Coaching RFP Template and Needs Assessment resource
This informative guide is designed for contact centers seeking to refresh and upgrade their coaching, WFM and speech analytics solutions. Star with everything you need to know about completing a needs assessment and includes an workforce optimization RFP template that will give you a head start toward vendor selection.
Full demo of ALL-IN-ONE WEB2PRINT 4.0 - Latest Technology for Next-Gen Print Businesses event
[11/10/2021] Don’t miss out on the opportunity to get your print store prepared for the upcoming holiday season in just 3 days. Get your hands on 100+ ready editable holiday-themed design templates for FREE to start selling from day One
Pitcher - the leading sales enablement solution solution
Pitcher is the leading global sales enablement provider of effective customer engagement and sales efficiency through dynamic digital tools, personalized content, and simplified user experience. Pitcher’s Super App, an omnichannel end-to-end unified sales enablement platform for enterprises, revolutionizes the sales process while empowering sales and marketing teams.
The platform for collaborative internal events. solution
Filo.co hosts customizable workspaces for virtual trainings, onboardings, customer advisory boards, workshops and events. Filo integrates directly with Zoom so you can scale your virtual event, meeting or team to any size while still delivering the best quality audio and video experience.
Listen to 'The Intuitive Customer' Podcast - now in the top 5% of all podcasts. resource
"The dynamic between the two hosts makes this podcast. Each brings a unique take on the topic, their won perspective, and play off each other sense of humor. I come away after each episode with a feeling of joy and feeling a bit smarter". We focus on customers and growth.
How Voice AI helps firms retain customers and make them buy more resource
Voice AI: Reshaping customer experience in the Retail Industry. What you can achieve with conversational voice AI: Autonomous resolution with human-like conversations; Reduce AHT by 3 minutes; Offer reliable and scalable 24X7 support; Ensure zero wait time for all callers; Deliver CSAT improvement by up
Learn how Severn Trent Water is using information management to raise customer service levels resource
Read the case study to learn how Severn Trent Water achieved faster query and dispute resolution; reduced the costs of supporting legacy systems; and built a strategy to optimize performance of its SAP applications – and ultimately its business.
Online Invoicing Software for Small Businesses solution
InvoiceBerry is an online invoicing software for small businesses. Business owners can create, send and manage their invoices online, keep track of unpaid and paid invoices and follow up with customers. InvoiceBerry integrates with major payment providers such as Stripe, PayPal and Square in order to accept online payments.
Validate your email contacts and boost email marketing ROI solution
Did you know that more than 22% of your email list goes bad every year? Invalid and fake emails wreak havoc on your email marketing and sales. ZeroBounce helps you remove them from your list so you can easily boost click rates and ROI.
Web-to-Print: A step-by-step guide for implementing web-to-print technology book
Written by our founders Abhishek and Nidhi Agarwal and published by Notion Press, the book is a treasure trove for printers who want to drive more sales, keep their repeat customers engaged, streamline their service offerings, and ensure an optimal shopping experience with automation’s help.
Helping Startups, Small and Medium-Sized Businesses to get results from their Customer Experience IT Solutions solution
We are an IT Consultancy, rapidly solving IT challenges to deliver best-in-class Customer Experience strategy and solutions. We respond to start-up or SMB’s unique needs with tailored solutions and excellent customer service so you can keep your customers and potential customers engaged, improve efficiency, increase value and gain a competitive.
Customer Database: A strong foundation to build a successful organisation solution
As businesses, your customers are the lifeblood that brings you success. You should be sure to establish a customer database that is structured, efficient and keeps track of customer information in a new way. This article explores how a well-designed customer database can help your business grow and prosper.
Donna and her team help high growth companies create customers for life. solution
Whether you are just getting started, facing a tsunami of new customers & don't know how to scale, are finding your current customers are your only customers this year, and/or are pivoting to a subscription model, Donna can help you onboard, enable, and engage new and existing customers.
Onboarding Matters: How Successful Companies Transform New Customers Into Loyal Champions book
If you don’t have a customer onboarding plan set up for your business, you’re losing customers and burning future revenues. It’s as simple as that.
Onboarding is the most important part of the customer journey, yet many B2B companies fail to act proactively at the start of the relationship.
Get international phone numbers for your business solution
Global Call Forwarding (under United World Telecom) is currently a leading provider of local and toll-free numbers in the US and international markets. We offer various advanced cloud communication solutions to help businesses extend their global coverage.