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CXTech Innovate! Technologies to Win in the Customer Experience Age event Featured

[04/25/2019] Only 25% of Customer Experience (CX) initiatives are "winning" -- able to show business value or gain a competitive edge. Technology can play a key role in helping CX leaders deliver an experience that sets the brand apart. Learn how CXTech innovations can drive Customer Experience success.

Escape From Chatbot Hell: Using AI to Improve Service While Cutting Costs resource Featured

Most bots have failed and consumers are avoiding them. Fortunately, these ‘dumb bots’ are on their way out. New advances in Conversational AI technology has made it possible to create smart virtual assistants that understand real human dialog. Learn how to identify opportunities to leverage this new technology.

CX Evolution: How H&R Block Boosted Service Quality with a New Client Feedback Strategy resource Featured

How do you keep your employees focused on continually improving the service they provide to each and every client? Learn how H&R Block made changes to get more targeted feedback, along with implementing new ways to accelerate and increase feedback response.

2nd Global Conference on Creating Value at New York Fordham University, May 14-15 2019 event Featured

[05/14/2019] You are invited to attend, meet, mingle with, listen to and submit papers to the world’s leaders in Creating Value for customers, employees, partners, society and Government. Learn new and better ways to create Customer Value and experience.
Rub shoulders with Philip Kotler, Irene Ng, Russ Klein (AMA) and others.

Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies book Featured

Combining his own professional experiences working as a CEO with his extensive research and expertise as an international authority on customer relationships, author Bob Thompson reveals the five routine organizational habits of successful customer-centric businesses: Listen, Think, Empower, Create, and Delight.

Wizaly is an Algorithmic Multichannel Attribution Platform solution

With its advanced proprietary tracking and powerful big data infrastructure, Wizaly calculates the true value of each interaction. We help customers improve the ROI of their On & Offline media spend by up to 30%.

Bell Integrated, an strategic branding, design and integrated communications agency solution

We're a strategic branding, design and integrated communications agency that transforms brands, businesses, convention and behaviour.

Search Marketing Agency who also provide Data Analytics, Attribution Modelling and Online Branding services solution

ESV Digital UK is a London based Search Marketing Agency who also provide Data Analytics, Attribution Modelling and Online Branding services. We have five group brands, 7 offices, over 200 clients and over 170 employees.

15% Discount on Presentation Coaching offer

Ready to take your presentation skills up a notch...or more? Do you have a speaking engagement to prep for? With 20 years of experience in speaker coaching, Knockout Marketing Strategies will prepare you for the big day. Small group or individual training available.

The only recruiting & staffing software you'll ever need. solution

Ultra-Staff staffing and recruiting software offers an end to end solution with a fully integrated front office, back office, web suite, and mobile application. Ultra-Staff was built to be highly customizable making it a great option for your business, whether you specialize in temporary, contract, or direct hire.

Scorebuddy is a Cloud based staff Quality Assessment (QA) tool used by contact centers solution

Scorebuddy is a Cloud based staff Quality Assessment (QA) tool used by contact centers to measure and improve overall staff performance. Functionality ensures the handling of all forms of customer interactions, ultimately leading to enhanced end-user customer experience.

Customer Advisory Board: Let us help you establish and manage a world-class CAB solution

Ignite Advisory Group is the world’s leading consultancy focused on helping B2B companies engage with executives at key accounts through high-impact customer and partner advisory board programs. Our comprehensive solutions include complete outsourced management, assessment and benchmarking, on-site and hosted training, meeting facilitation and program mentorship.

New Year: New Professional Development Opportunities other

Be the leader in your industry by training with affordable Customer Experience Online Courses. Your CXU subscription pays per month, quarter, or year for convenient and comprehensive online professional development.

Custom software Development Company solution

CIS Established in 2003, Cyber InfraStructure Pvt. Ltd. or CIS is a leading custom software development company in USA, UK. Since 2003, CIS has been providing highly optimized technology solutions and services for SMEs and large scale enterprises across the world.

Web Development Company solution

Zealous System Pvt. Ltd. is a Clutch recognized Top B2B companies in India with Microsoft Gold Partner Certification to its accolade. We specialize in providing high-quality software, web, and mobile application development services across the globe.

Marketing tools to supercharge your startup. resource

SURGE is the ultimate directory of marketing software and platforms to start and grow your business. Reviewed and recommended by top marketers.

Attract More Customers with Visionary Marketing solution

As marketing, innovation, culture and change specialists, our breakthrough thinking and creative execution empowers companies to be fearless in the face of chaos. The future belongs to those who see it coming, let's create it together.

Hire iPhone App Developer solution

The NineHertz, our iPhone app development team focuses on delivering services to our clients in a way that it accustoms to every requirement that they have. A committed team of in-house certified iPhone programmers and developers.

Android App Development Company | Top Android Application Developers solution

Top rated Android app development company, The NineHertz offering android application development services in USA and India. Expert Android apps developers. Create highly customized Android applications. We have an innovative team of Android app developers to accomplish your business needs.

iOS App Development Company | iPhone app developers USA solution

Get engaging iphone apps for your business from The NineHertz, top iPhone app development company. Expert iphone app developers for best ipad app services. Our iOS developers took immense pride in developing innovative, hassle-free and user-friendly iOS Applications.

Mobile Application Development | Top Mobile App developers solution

Highly customized mobile application development services for various platforms to deliver commendable industry experience to our clientele. The NineHertz promises to bring best mobile app development company solutions for iOS and Android platform. The NineHertz offers robust mobile application development services. 500+ apps developed.

Simple CRM Software to Help Your Business Grow solution

Really Simple Systems CRM that lets you work smarter, so you can get on with growing your business. Designed for small and medium-sized businesses B2B, it’s easy to set up and simple to use, providing everything you need to manage your sales and marketing.

Custom Software Development Company solution

i-Verve is a leading global IT Services company providing a wide range of services & solutions in strategy, consulting, digital, technology & operations. Our innovation-led approach helps clients with custom design and development solution for web, mobile, software application, and digital products. We add futuristic capabilities helping clients to scale.

Mobile App Development Company solution

Are you looking grow online visibility of your business with Mobile App Development? Xtreem Solution is well known Mobile Application Company that offers robust solution on the latest trends, cutting-edge technology, and hybrid mobile app development. Visit our website and feel free to call us +1 (215) 789-9711 or [email protected]

WotNot - Automate your Lead Generation, Sales, Marketing & Customer Support with AI Chatbots solution

WotNot is a powerful chatbot development platform that assists you in deploying chatbots across different channels at scale. WotNot chatbots can also be tightly integrated with internal systems for a seamless experience & be applied to different use cases ranging from lead generation, customer support, HR, IT support and more.

Design Your Logo With DesignMantic's Online Logo Maker! solution

DesignMantic is a unique online logo maker that features a huge database of logo design templates that can be customized to reflect the nature of the business. From clothing logos to exquisite car logos, DesignMantic has it all. Check out our gallery today to design your own logo!

RSSBus Connect: All-in-One EDI and Data Integration Solution solution

RSSBus Connect is the fastest, easiest way to connect data and applications across your organization and beyond. It facilitates EDI connectivity between organizations, providing EDI mapping to thousands of file formats, B2B file transfer using all major protocols and EDI translation to 80+ applications to kick-start next-gen business process automation.

Effortless Customer Service on Digital Messaging Channels solution

Based in San Francisco, California and Hasselt, Belgium, Sparkcentral offers a messaging platform for customer service. Sparkcentral wants to help put businesses in touch with their customers via messaging, whether it's through social media or private channels such as WhatsApp, Messenger, SMS, direct chat or any other digital channel.

Gautam Mahajan's new book, The Value Imperative to help you succeed and create value book

THE VALUE IMPERATIVE: "Gautam has managed to put into one book almost everything we need to know about creating value, measuring value, and strategizing with value. Every marketer will benefit by rethinking their business in
terms of value creation and management." -- Philip Kotler, Kellogg School of Management,Northwestern University

Free Weekly Customer Service Tips other

Receive a practical tip you can apply to improve your customer service skills & enhance the customer’s experience on the first day of every week. If you’re searching for a way to jump start your customer service career, you will find these weekly tips immensely valuable.