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The Corona virus and the probable and desirable future event

[06/02/2020] After the corona virus crisis what? This conference seeks to look at a desirable future, a desirable society and business mix; Sustainability and prosperity and re-define prosperity. The conference also examines what may happen and what we may be driven to and why they could be entirely different.

Genesys Virtual Xperience 2020 event

[05/20/2020] See how cloud delivers mission-critical customer experience, right now when you need it most. Virtual Xperience is a four-hour free event that’s live in your time zone – all around the world. Register for this free event and you’ll also get access to the session recordings.

Best Practices to Prove the Business Value of Customer Experience event

[05/28/2020] CustomerThink’s research finds just 19% of CX initiatives can show tangible benefits. Due to the COVID-19 crisis, the ROI issue is now front and center with CX leaders. Learn the best ways to prove the business value of CX, including ROI advice in customer feedback, customer service, and CX infrastructure.

How to Sustain Relationships with Customers and Employees During the COVID-19 Crisis resource

CustomerThink’s Advisors – global thought leaders in customer experience, marketing, sales, customer service, customer success, and employee engagement – share their advice on how to sustain positive relationships with your customers and employees during the COVID-19 crisis.

Anywhere and Anytime CX Training other

The world’s only Online CX program that prepares you for a future in a post-COVID economy. Backed by the Customer Experience Professionals Association (CXPA) since 2015, and partnered with higher education to offer College Credits, our Online Courses get you focused on winning Customer Experiences and bringing employees together.

Customer Success: The North Star for CX Leaders resource

CustomerThink research finds just 25% of Customer Experience (CX) initiatives are winning – able to clearly show business value. Join us to explore how Customer Success can be used as a North Star to create value for your customers and improve the return on your CX efforts.

Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies book

Combining his own professional experiences working as a CEO with his extensive research and expertise as an international authority on customer relationships, author Bob Thompson reveals the five routine organizational habits of successful customer-centric businesses: Listen, Think, Empower, Create, and Delight.

CCXP Live Online Training Session event

[05/29/2020] New: CCXP / Customer Experience Excellence Live Webinar Training Sessions Weekly. All 6 CX competencies will rotate all summer Fridays -- signup for a single week or for the bundle, pick any dates you want. Past buyers of any ClearAction CCXP courses can join these sessions too. Register, no expiration.

Enterprise Web & Mobile Solution Provider solution

Inexture Solutions LLP is the best web and mobile app development company. We offer Enterprise solutions and products that can help you achieve your goals. Get a wide range of Digital Solutions that can boost your business manifold. Choose what's best for you. - Best SaaS Integration Platform for Businesses solution is an easy-to-use & affordable solution for integrating cloud apps & services to create simple one-to-one integrations or complex workflows. Users can now automate sales, marketing, and business processes in minutes and save 40+ hrs/week. And the most interesting part? It doesn't require any IT help.

Custom Web and Mobile App Development Company solution

Signity Solutions is a New Jersey-based top web and mobile app development company that specializes in providing development, designing, and marketing services to Startups, SMBs, and Enterprises. Our digital solutions include - Custom and on-demand digital product development, RPA, AI/ML Development, enterprise search technology, and Salesforce & Zoho Consultations.

IT Solutions Provider solution

Quy Technology is a top-notch IT Solutions Provider company offering Custom Mobile App Development, Game App, Augmented Reality, Virtual Reality, Artificial Intelligence, Computer Vision and Enterprise mobility solutions.

Drive leads through personalized content recommendation for B2B websites using anonymous data solution

Many large B2B companies report increased web traffic, but no increase in leads. The problem is your customer experience. You have lots of content, but can your customers find it? Add our JavaScript to you site and show your customers what they need to see next.

VOC Best Practices in Crisis Times and After event

[05/20/2020] Interactive webinar with Lynn Hunsaker (CCXP), ClearAction Continuum, sharing lessons learned in the 2009 recession and the 2001 triple-whammy (9-11, dot-com bubble burst, Y2K aftermath) to guide you in creative and lasting ways to use voice-of-the-customer effectively today: adapting surveys, guiding management through customer intelligence, instilling new levels of customer-centricity

Customer Experience Excellence Live Webinar Course event

[05/27/2020] For ANYONE wanting to learn the CX body of knowledge, learn how to drive customer-centric culture, VoC, and CX strategy, adoption and accountability, metrics, design and improvement. Ask questions in 3-hour webinars, get practice questions, no-expiration online resources, CXPA membership discount. Course praised by participants from 50+ countries. Register now!

Smoothing Silos - Live Stream Friday Flash event

[05/08/2020] Smoothing Silos is so important to ease-of-work and ease-of-doing-business. Join Lynn Hunsaker for a 15-minute Friday Flash live stream on ways you can gain cooperation and follow-through, drive seamless experiences, stimulate adoption of CX, simplify, and increase joy for yourself and colleagues, partners and customers.

Get instant insights from your customers conversations solution

Discover what bothers your customers and hurts your business the most. In just a few clicks, categorize and trend 100,000's of customer support cases, tickets and live chats.

ENGINE believes you can use CX as an offensive weapon solution

Brands are increasingly using customer experience to differentiate and drive business performance, but often focus on chasing metrics rather than focusing on business outcomes. By combining performance measurement, behavioral data and predictive analytics, ENGINE reveals the specific levers that will drive customer acquisition and retention.

Video Production and Photography solution

We're London-based specialists in video production and photography and work across a diverse range of sectors. We're currently working remotely to deliver creative content for our clients for advertising, web and social media use. Very happy to work with both small/emerging businesses and larger companies.

Boutique Design and Software Development Company solution

Fireart Studio is a design and software development company. With 50+ senior professionals onboard and 7-year-experience in business, we create cutting-edge digital products that help brands grow. Fireart has become a design and tech partner for global brands, such as Google, Rolls-Royce, MyTaxi, Atlassian, Codio, Pipedrive, Swisscom, Huawei, and Bolt.

Quick launch customer self-service solution

Launch customer self-service sites in days, not works, with the leading provider of enterprise-grade, AI-powered knowledge management solutions for mid-size to large organizations.

An all-in-one corporate health and wellness application. solution

Vantage Fit is an all-in-one corporate health and wellness solution from Vantage Circle. With features like step tracking, heart rate monitoring, calorie counter, and more, Vantage Fit enables employers to create simple and engaging wellness programs and challenges for their employees to help them stay healthy and fit.

Cross-cultural Collaboration for the New World of Work fireside chat guest pass event

[04/23/2020] Virtual meetings with colleagues, customers and partners underscores the need to communicate with greater clarity across cultures. We’ll discuss: how to listen and connect with colleagues and customers based in diverse, international locations. Post your questions to Karina Jensen, who speaks 5 languages and is author of Leading Global Innovation.

Customer Experience Management Platform solution

Upkook is the first Iranian customer experience management platform

AI Driven tool to help service technicians and users resolve problems faster and earlier. solution

We offer RevTwo Navigator, a mobile application that uses AI to help field service technicians and machine operators fix problems faster and earlier. In this age of COVID-19, customers can fix some problems using Navigator so they don't have to have a service tech risk coming to visit.