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Combining his own professional experiences working as a CEO with his extensive research and expertise as an international authority on customer relationships, author Bob Thompson reveals the five routine organizational habits of successful customer-centric businesses: Listen, Think, Empower, Create, and Delight.
[05/12/2022] Every organization that wants to better understand its customers has deployed some sort of customer listening system. Join a panel of technology and insights experts from McorpCX to discuss what’s happening in VoC, and what it means for you.
[04/27/2022] Ameyo has partnered with Truecaller to help businesses fight spam and deliver a superior calling experience. Verified Business Caller ID solution provided by Truecaller adds identity to the business calls and helps them stand out in the sea of spam. Our full-stack customer engagement offerings combined with the Truecaller Business
[09/02/2022] Meet global leaders in customer value and creating value, network and learn and improve your own business by attending this super conference on creating value in Japan
Get your daily dose of wisdom in 5-minute to 40-minutes! Earn badges for 6 vital competencies: lifetime value mindset, enterprise use of insights, data-inspired action, aligned motivations, commitment follow-through, respecting interdependencies. Quote: "The Solve-Space™ helped me frame a tough situation, resolve pushback, and tap other employees for success!"
[04/23/2022] Lifetime value mindset is one of the most important things that CX, CS, EX, PX and Marketing can establish. Why? Ease of business and ease of work. Stronger profitability via stronger relationships. Less churn and less stress. Fewer lost opportunities and greater opportunities. Learn to make this a team sport!
Join me in this podcast series where I’ll be tackling some of the big challenges that often block the path to delivering effective customer experiences, and helping you to answer some of the big questions that often stand in the way of progress. (Paul Linnell)
Curated Content Categories Guide resource
Empower yourself with relevant content by using Vestorly's ready-to-share content from over 72 curated categories. This guide will demonstrate to you how Vestorly can enhance your product or platform to deliver and manage the right content.
On-Premise Help Desk plan provides you full control over your help desk. Totally manage and control your installation, data and hosting, or run it off the internet. Self-hosted ticketing system works best for large and enterprise companies with their own IT infrastructure and resources.
Lateral thinking is an essential skill if you want to be a smarter problem-solver, an ideas person and a creative thinker. This online course covers the key elements of lateral thinking and shows you step by step how to harness its techniques to boost your brain power. Money back guarantee.
Sell more and build loyalty with a no-code customer data platform (CDP) designed for e-commerce. VIEWN connects all your customer data and gives you that single customer view you need to create personalized customer experiences that lead to sales, and loyalty. Try our software for free!
World’s #1 Creative Marketplace that allows businesses & individuals alike to source high-quality designs & buys products created by 150K+ global designers/artists. Custom logo design services & logo maker at low cost.
There's a way to ensure that your investments in personalization and recommendation technologies produce a positive ROI, turning shoppers into customers, and customers into promoters. Invest in building the information architecture, customer event models, product merchandising attributes and metrics essential to extracting maximum value from these technologies.
Squaretalk is a powerful yet simple communications platform helping growing businesses boost customer engagement by providing them with the tools they need to communicate smoothly, so sales and support teams can get more done.
Employee Directory App solution
As your company grows it gets harder to know who's who and where everyone fits in. OneDirectory helps your employees connect with each other and gain insight into your organization's structure, in a way they haven't been able to do before.
Low code development has attracted a lot of attention lately - both in the form of acceptance and skepticism. But why is it the talk of the tech town? What is exactly low code development? Get answers to all of this & more on low code development.
See how your business would score on 3 key areas of Financial Reporting, Profit Improvement and Liquidity & Funding, along with a prioritised action summary for immediate action when you take the Finance Diagnostic. Each score from the report is explained well so you'll understand exactly what it means.
Marketing for a fast pacing digital tomorrow. We dive into each new case with a fresh perspective & bring the full force of our power from start to finish for every client. Unique & innovative ideas, informed by the latest worldwide trends, tailor-made for each & every one.
Take this scale-up growth diagnostic and receive a personalised report. If you run a business and want to see how you could improve your business growth, then this diagnostic is for you. The report includes a comprehensive explanation of your scores across 3 sections and 10 sub sections.
An efficient means of user management is through centralized authorization. Identity Server acts as a central database that stores user’s credentials. The identity server is checked to authenticate user access as it is a core part of any identity and access control infrastructure. Check out the video!
Medical prior authorization software developed by us for leading healthcare & medical insurance providers in the USA. Read our case study to know how our solution provided timely and necessary care to patients and reduced all administrative hiccups.
A cloud contact center solution is hosted over the internet which takes minimum time to deploy and involves minimal upfront capital. Businesses use cloud contact center software for flexibility and to reduce hardware setup overheads, IT management and to ensure uninterrupted customer service through a variety of voice and digital
This informative guide is designed for contact centers seeking to refresh and upgrade their coaching, WFM and speech analytics solutions. Star with everything you need to know about completing a needs assessment and includes an workforce optimization RFP template that will give you a head start toward vendor selection.
[11/10/2021] Don’t miss out on the opportunity to get your print store prepared for the upcoming holiday season in just 3 days. Get your hands on 100+ ready editable holiday-themed design templates for FREE to start selling from day One
Pitcher is the leading global sales enablement provider of effective customer engagement and sales efficiency through dynamic digital tools, personalized content, and simplified user experience. Pitcher’s Super App, an omnichannel end-to-end unified sales enablement platform for enterprises, revolutionizes the sales process while empowering sales and marketing teams.