ManageEngine Survey Shows Free IT Management Tools Aren’t Just for Solopreneurs, Startups and SMBs


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Mid-Size, Large Enterprises Lead Surging Demand for Company’s Free Tools

• 61 percent of free tools users are mid and large enterprises
• 46 percent of mid and large enterprises use free tools on a daily basis
• View “Free Tools” survey results infographic at

PLEASANTON, Calif. — July 25, 2013 — ManageEngine, the real-time IT management company, today announced the results of its “Free Tools” survey. Among the survey highlights, ManageEngine found that mid-size and large enterprises — not cash-strapped solopreneurs, startups and SMBs — are the leading users of its free tools, which have seen a 40 percent increase in downloads during the first half of 2013. The “Free Tools” infographic with survey results can be found at

“The decision to use free tools is really about functionality and performance, not price. That’s one of the biggest takeaways of this survey,” said Vidya Vasu, head of ManageEngine Community. “Free tools won’t replace the management consoles that give admins the big picture on IT, but the nimbler tools are often the go-to solutions for looking at a problem in isolation. Free tools are quick to install, easy to use and provide real-time data. That’s why admins keep going back to them.”

“Free Tools” Survey Takeaways

The ManageEngine “Free Tools” survey was sent to users who downloaded one or more of the company’s free IT management tools. The findings represent the answers provided by 170 survey respondents. Key survey findings center on who, exactly, is using free IT management tools.

Companies of all sizes use free tools.
• Mid and large enterprises (100+ employees) – 61%
• Small businesses (up to 100 employees) – 16%
• Solopreneurs and startups (up to 10 employees) – 23%

Free tools are used by IT teams across different industries.
• IT and technology – 28.53%
• Banking, financial services and insurance – 20.98%
• Healthcare – 18.38%
• Education – 10.38%
• Government – 10.23%
• Other – 11.50%

Sysadmins (43.5%) aren’t the only IT pros using free tools. Others include
• Network admins – 24.8%
• IT managers – 21.3%
• Vertical admins – 10.4%

The “Free Tools” survey also revealed that most mid and large enterprises (46 percent) use free tools on a daily basis. The most common uses of the free tools include solving common Windows and desktop management problems (64 percent), troubleshooting (44 percent) and virtualization monitoring (29 percent). The most popular ManageEngine free tools are the SNMP MIB Browser, Ping Tool, Ping Tool for iPhone, Windows Health Monitor, Active Directory tools and Desktop Management tools.

For more information on ManageEngine free tools, please visit For more information on ManageEngine, please visit; follow the company blog at, on Facebook at and on Twitter at @ManageEngine.

Related ManageEngine Resources

• Community:
• Support: [email protected]
• News: ManageEngine Ships Free iPhone App for Server, Website Monitoring;

About ManageEngine Free Tools

ManageEngine free tools monitor the health, availability and performance of the physical and virtual devices, services, system resources, and cloud instances. The ManageEngine suite comprises more than 40 free IT management tools that admins rely on for day-to-day system and network management. A complement to the free editions of ManageEngine applications, the company’s free tools suite is a collection of light-weight, C-based network management tools that startups and other financially-constrained organizations can rely on to manage their IT.

About ManageEngine

ManageEngine delivers the real-time IT management tools that empower an IT team to meet an organization’s need for real-time services and support. Worldwide, more than 72,000 established and emerging enterprises — including more than 60 percent of the Fortune 500 — rely on ManageEngine products to ensure the optimal performance of their critical IT infrastructure, including networks, servers, applications, desktops and more. ManageEngine is a division of Zoho Corp. with offices worldwide, including the United States, India, Japan and China. For more information, please visit; follow the company blog at, on Facebook at and on Twitter at @ManageEngine.

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