ManageEngine Exchange Reporter Plus Monitors ActiveSync Traffic


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Automated, Detailed ActiveSync Reporting Optimizes Exchange for Mobile Access

• Gain complete inventory of ActiveSync devices and associated policies
• View sync requests based on time of request, resource requested and more
• Download Exchange Reporter Plus at

PLEASANTON, Calif. — October 29, 2013 — ManageEngine, the real-time IT management company, today announced the addition of ActiveSync traffic monitoring to Exchange Reporter Plus, the company’s change audit and reporting solution for Microsoft Exchange Server. The new feature equips Exchange Reporter Plus with timely, contextually-rich reports on ActiveSync activity throughout the enterprise, giving IT teams the information they need to efficiently manage their Exchange ActiveSync implementation and their inventory of related smart devices.

The “bring your own device” (BYOD) trend is combining with overall demands for enterprise mobility to flood organizations with mobile devices. In turn, Exchange users are increasingly accessing their mailboxes from their mobile devices via ActiveSync. To accommodate the explosion in mobile access without compromising Exchange performance, IT admins need to closely monitor and track mobile devices and the corresponding ActiveSync traffic. However, PowerShell and other scripting techniques are ill-suited to manage today’s mobile demands.

“Exchange admins need a deep understanding of ActiveSync traffic patterns, including details such as which employee and what device accessed the Exchange server at what time,” said Manikandan Thangaraj, director of product management, ManageEngine. “Now, Exchange Reporter Plus can monitor, track and report on those details and others to dramatically improve ActiveSync device management and contextual understanding of individual sync events.”

ActiveSync Traffic Monitoring in Action

For perspective on the efficiency gains enabled by the new ActiveSync traffic monitoring feature, consider the time required to track ActiveSync activity. If it takes two minutes to track one device manually, an Exchange admin could spend over three hours tracking ActiveSync activity for 100 devices. Exchange Reporter Plus, on the other hand, can now track that ActiveSync activity instantaneously.

Similarly, the detailed views of ActiveSync traffic created by Exchange Reporter Plus help IT teams precisely tailor their Exchange server infrastructures to meet mobile demands. Without those detailed views, IT teams can easily over-invest in Exchange server infrastructure to avoid swamping their networks with mobile traffic they don’t fully understand.

The ActiveSync traffic monitoring reports now available in Exchange Reporter Plus include general reports that automatically retrieve ActiveSync statistics that would otherwise need to be retrieved manually. The ActiveSync general report statistics include:

• the breakdown of device type and name
• policy details corresponding to mailboxes
• ActiveSync status information
• summary reports on device-specific count plus device count per user

In addition to general information on the device inventory, Exchange Reporter Plus also includes ActiveSync request reports to monitor ActiveSync traffic and provide instant reports on device-specific sync requests. The ActiveSync request report statistics include:

• the list of successfully executed commands, such as “send mail,” “reply” and “forward”
• overall sync request summaries based on mailboxes and servers
• hourly and weekly reports on sync requests
• summary reports on top synced mailboxes and servers

Pricing and Availability

Exchange Reporter Plus is available immediately and can be downloaded at The pricing starts at $295. A fully functional, 30-day evaluation edition of Exchange Reporter Plus is also available.

For more information about Exchange Reporter Plus, please visit For more information on ManageEngine, please visit; follow the company blog at, on Facebook at and on Twitter at @ManageEngine.

About Exchange Reporter Plus

Exchange Reporter Plus is a web-based reporting, analysis and auditing solution for Exchange servers. Through its 100+ reports, the software offers profound insight into every aspect of Exchange email infrastructure. Through the self-explanatory statistics on email traffic, mailbox storage growth, and usage patterns, it equips the administrator with all the vital information required to optimize an Exchange server. Auditing capabilities of the product help make compliance demonstration easy. For more information, please visit

About ManageEngine

ManageEngine delivers the real-time IT management tools that empower an IT team to meet an organization’s need for real-time services and support. Worldwide, more than 72,000 established and emerging enterprises — including more than 60 percent of the Fortune 500 — rely on ManageEngine products to ensure the optimal performance of their critical IT infrastructure, including networks, servers, applications, desktops and more. ManageEngine is a division of Zoho Corp. with offices worldwide, including the United States, India, Japan and China. For more information, please visit; follow the company blog at, on Facebook at and on Twitter at @ManageEngine.


ManageEngine is a trademark of Zoho Corp. All other brand names and product names are trademarks or registered trademarks of their respective companies.

Tags: ManageEngine, real-time IT, Zoho, Exchange Reporter Plus, ActiveSync, Exchange ActiveSync, BYOD, bring your own device, mobile, virtualization, cloud, IT management, network management, cloud monitoring, business service management, server management

Media Contact:

Dottie O’Rourke
TECHMarket Communications
(650) 344-1260
[email protected]

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