Major North American Process Outsourcer Taps into Iontas to Improve Business Processes


Share on LinkedIn

Iontas Process Focus software helps identify best practices and guide
employee adoption for continual process improvement

AUSTIN, TX and LETTERKENNY, IRELAND – September 15th, 2009 – Iontas, a
global provider of business process optimization software, announced today
that one of North America’s largest financial processing companies has
purchased its Process Focus software. The company chose Iontas Process Focus
to analyze its business process implementations and provide business process
guidance to its employees based on best practices.

“Providing time-sensitive and accurate transaction processing for multiple,
high-profile financial institutions is a business that succeeds by achieving
economy-of-scale efficiencies, and that’s where Iontas Process Focus
excels,” said Joe Stockton, CEO of Iontas. “With a three-month return on
investment on investment, this outsourcing company is expecting to greatly
improve the efficiency and effectiveness of their business processes as well
as ensure compliance with customer and legal guidelines.”

Iontas’ Focus software suite gives companies the unique ability to
understand exactly how employees use their various software applications to
do their day-to-day jobs so they can improve business processes and resource
allocation. One of four modules comprising the Focus software suite, Iontas
Process Focus recognizes and captures data on entire business processes,
which may span multiple software applications and steps.

About Iontas
Installed on over 500,000 PCs worldwide, Iontas’s Focus suite enables
contact centers, back offices and enterprises to see and control precisely
how software applications are used to implement business processes. With
facts in hand, managers can make informed decisions about how to improve
their company’s business processes and software tools. Founded in 2000,
Iontas is headquartered in Austin, Texas and Letterkenny, Ireland. More
information is located at


News Editor
CustomerThink offers a free news posting service for press releases relevant to our community. To submit your press release to our news editor, send an email to [email protected] with the press release headline and main content in the email subject line and body, respectively. That's it! Approved press releases will appear in our news category within one business day of submission.


Please use comments to add value to the discussion. Maximum one link to an educational blog post or article. We will NOT PUBLISH brief comments like "good post," comments that mainly promote links, or comments with links to companies, products, or services.

Please enter your comment!
Please enter your name here