MaintenanceNet Reports Milestone Year in 2013 as European Service Contract Business Doubles and Customer Base Expands Globally


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Service Revenue Innovator Delivered More than 2.5 Billion Automated Service Quotes to the Market on behalf of Manufacturing and Distribution Customers in 2013

Carlsbad, Calif. – Jan. 28, 2014 – MaintenanceNet, Inc., the leading provider of service annuity solutions, today announced a record year in 2013 with a doubling in size of its business and operations in Europe and continued customer expansion across North America and the Asia-Pacific regions. At the same time, MaintenanceNet reported it delivered more than 2.5 billion service quotes on behalf of its manufacturing customers, global distributors and their channel partners worldwide.

MaintenanceNet also experienced a 60 percent increase in the number of new clients seeking to transform their service sales initiatives, and continues to update its offerings to drive revenue increases for these customers, with significant enhancements to its service revenue platform anticipated in the year ahead. To support this growth, MaintenanceNet headcount in North America has increased by more than 300 percent since 2010.

“The key behind our success continues to be the intelligence that’s built into our service revenue offerings along with our unmatched focus on channel enablement – all of which is designed to help the businesses we serve improve financial performance and strengthen ties with their customers and partners,” said Scott Herron, CEO, MaintenanceNet. “MaintenanceNet pioneered an entirely new category of product when we launched in 2004, and the value proposition we began with – to help sales teams sell the right service offerings and help buyers make the right service choices – still holds true today.”

MaintenanceNet offers a channel-friendly, cloud-based platform and data-driven solutions designed to grow service revenue and yield performance improvements for its customers. When engaging with clients, MaintenanceNet puts the power of intelligent data to work, mining through disparate data sources to improve data integrity and deliver actionable and qualified service sales leads to the market.

In 2013, MaintenanceNet delivered more than 250 automated quote campaigns each month for clients. These complex campaigns involved the distribution of service contract quotes to over 20,000 resellers and other sales organizations in 63 countries using 21 languages. Through its efforts, MaintenanceNet set the stage for hundreds of millions of dollars in incremental revenue for it customers.

For more information on MaintenanceNet and its complete line of product and service annuity solutions, visit, or follow MaintenanceNet on Facebook, Google+, LinkedIn and Twitter.

About MaintenanceNet
MaintenanceNet empowers the world’s leading manufacturers and their channel partners to expand the scope and success of their service sales initiatives. The company has delivered billions of dollars in service revenues, while also improving overall customer satisfaction and retention for the businesses it serves. The key to MaintenanceNet’s success is its proficiency in turning incomplete or inaccurate customer data into actionable business intelligence that drives revenue and profits for manufacturers. MaintenanceNet’s Service360 cloud-based platform and Campaign Management solution expedite and automate sales processes, and provide a channel-friendly approach to service quoting, ordering and renewing. For more information, visit or call 866-699-7212.


MaintenanceNet is a registered trademark of MaintenanceNet Incorporated.

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