Leading UK-based Telecommunications and Utility Firm Expands Deployment of StayinFront CRM Across European Operations


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Euphony Communications Integrates StayinFront CRM 11 into Sales, Customer
Service and Financial Systems

LONDON (22 October 2009) – StayinFront, Inc. (www.stayinfront.com), a
leading global provider of CRM and decision support solutions, announced
today that Euphony Communications, a well-established telecommunications
leader, has fully deployed the latest version of it’s flagship product,
StayinFront CRM 11 across their European offices.

Euphony initially launched StayinFront CRM 11 in its Benelux operations.
Building on that success, including the pace at which the solution supported
the varied business requirements and organizational growth across their
range of services, Euphony has adopted StayinFront CRM 11 as the platform
for sales and customer service management throughout their operations.

Euphony’s core business is the resale of land line (CPS) telephony, Internet
access (dial-up and ADSL), pre- and post-paid mobile, and energy services,
such as gas and electricity. The company focuses on residential consumers
and the small business sector with highly configurable products across eight
European countries: Ireland, U.K., Belgium, Netherlands, Germany, Spain,
Portugal and the Czech Republic.

To fully leverage the application across the enterprise, StayinFront CRM 11
has been integrated with Euphony’s back-office systems that manage
provisioning, billing and finance.

“Euphony benefits from StayinFront CRM 11’s flexible, uniquely layered
architecture that allows a business model to be created once and deployed
across multiple platforms in an enterprise. StayinFront CRM 11 also
combines CRM and analytics into one powerful system that makes all critical
business intelligence data readily accessible, without the monetary
investment and time requirements of configuration,” commented Nigel
Huxtable, vice president, Sales EMEA of StayinFront. “We are pleased to
expand the relationship with Euphony and broaden the implementation of
StayinFront CRM11 across their European ventures.”

For over 20 years, StayinFront has been a global leader in the development,
delivery and support of leading CRM and decision support tools. From new
products such as Edge and Web Detailing to the full suite of online and
offline solutions, StayinFront’s innovative technology helps increase sales
force effectiveness while delivering robust performance and flexibility.
On-demand or on-premise, StayinFront provides the rich functionality, fast
deployment and easy to use tools that your teams need to sell more and
manage better.

StayinFront has been chosen globally as a strategic partner by many of the
world’s top life sciences, consumer goods, financial services and
business-to-business companies and StayinFront solutions have been
implemented in over 65 countries in 25 languages.
Headquartered in Fairfield, New Jersey, StayinFront has offices in Illinois,
the United Kingdom, Ireland, India, Australia, Singapore and New Zealand.
For more information, visit www.stayinfront.com .

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Note to editors: Copyright 2009. StayinFront is a registered trademark of
StayinFront, Inc. All other trademarks are owned by their respective
companies. Protected by International Copyright Law.

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