Launch of COLLOQUY India Marks Latest Step in LoyaltyOne Global Expansion


Share on LinkedIn

India-Focused Magazine and Online Resource Center Anchor New Media Enterprise

TORONTO (February 2, 2012) – LoyaltyOne today launched COLLOQUY India, a complete media enterprise dedicated to providing publications, an online resource center, research and education tailored to the demands of the fast-growing customer loyalty market serving India’s 1.3 billion consumers.

LoyaltyOne is a global provider of loyalty strategy and programs, customer analytics and relationship marketing services. It owns COLLOQUY magazine, and COLLOQUY’s accompanying online content, research and educational offerings. COLLOQUY has served as the voice of the loyalty industry since 1990. LoyaltyOne also owns and operates one of Canada’s most admired brands, the AIR MILES Reward Program.

The launch of COLLOQUY India follows by six months LoyaltyOne’s acquisition of a 26% stake in Direxions Marketing Solutions, the company behind India’s largest loyalty programs.

“The loyalty industry in India is poised for explosive growth. The goal of COLLOQUY India is to provide the expertise and insights that help loyalty marketers reach Indian consumers with messages and offerings that are most relevant to their needs,” LoyaltyOne President Bryan Pearson said.

Anchoring LoyaltyOne’s new India-centric media enterprise is COLLOQUY India, a four-times-a-year print and online magazine set to debut in mid-February. The first publication will be circulated to over 3,500 top marketing executives throughout India.

COLLOQUY India represents LoyaltyOne’s first regionally targeted publication. The magazine will draw on the resources of world-renowned COLLOQUY magazine to bring India-specific research, analysis and expertise based on connections with leading loyalty practitioners in India.

More than 2,000 savvy Indian loyalty executives access COLLOQUY articles and content via Now, India will have a dedicated COLLOQUY India web site for news, insights and other relevant content. The COLLOQUY India site can be accessed at

COLLOQUY completed in 2011 comprehensive research on loyalty attitudes and perceptions in India and five other vital countries. A full report on the India research results will be featured in the February debut issue of COLLOQUY India. A white paper reporting the India results can be accessed at

COLLOQUY is expanding its highly regarded Loyalty Marketing Workshop sessions to Mumbai and New Delhi in 2012. These in-depth, two-day sessions are scheduled for Mumbai April 11-12 and New Delhi August 9-10.

“In India, we see loyalty programs spanning every sector from airlines to hospitality to retail,” COLLOQUY Managing Partner Kelly Hlavinka said. “This is the golden age of loyalty in India. In COLLOQUY India, marketers will find a resource, a guide and a voice that helps them achieve customer intimacy.”
LoyaltyOne’s global expansion strategy began with the October 2009 acquisition of a 29% interest in CBSM – Companhia Brasileira De Servicos De Marketing (“Dotz”), operator of Brazil’s dotz loyalty program (

About LoyaltyOne
LoyaltyOne is a global provider of loyalty strategy and programs, customer analytics and relationship marketing services. Its roster of clients includes leading businesses and brands in multiple sectors such as retail, banking, manufacturing, government, natural resources and utilities. LoyaltyOne businesses include Canada’s AIR MILES Reward Program – North America’s premier coalition loyalty program, COLLOQUY, Precima, LoyaltyOne Consulting and Direct Antidote. LoyaltyOne is an equity partner of Direxions, a loyalty pioneer headquartered in India, and has a working partnership with the leading Latin American coalition programme, Dotz.
LoyaltyOne’s industry-leading associates, practical experience and proven capabilities set the benchmark of thought leadership in the loyalty marketplace. Toronto-based LoyaltyOne is an Alliance Data company. For more than 30 years, Alliance Data has helped its clients build more profitable, more loyal relationships with their customers.

COLLOQUY comprises a collection of publishing, education and research resources devoted to the global loyalty-marketing industry. Owned by LoyaltyOne, COLLOQUY has served the loyalty-marketing industry since 1990 with over 40,000 global subscribers to its magazine and the most comprehensive loyalty web site in the world. COLLOQUY’s research division develops research studies and white papers including industry-specific reports, sizing studies and insights into the drivers of consumer behavior. COLLOQUY also provides educational services through workshops, webinars and speeches at events throughout the world and is a loyalty-marketing partner of both the Direct Marketing Association and the Canadian Marketing Association and a content provider to the American Marketing Association. COLLOQUY also operates the COLLOQUY Network, a global consortium of practitioners certified in COLLOQUY’s proprietary methodology. COLLOQUY magazine subscriptions are available at no cost to qualified persons at or by calling 513.248.9184. COLLOQUY India can be accessed at or at

News Editor
CustomerThink offers a free news posting service for press releases relevant to our community. To submit your press release to our news editor, send an email to [email protected] with the press release headline and main content in the email subject line and body, respectively. That's it! Approved press releases will appear in our news category within one business day of submission.


Please use comments to add value to the discussion. Maximum one link to an educational blog post or article. We will NOT PUBLISH brief comments like "good post," comments that mainly promote links, or comments with links to companies, products, or services.

Please enter your comment!
Please enter your name here