Knoa Software Announces Oracle(r) PeopleSoft(r) Solution

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Knoa EPM for Oracle PeopleSoft Helps Users Optimize Performance and Reduce Operating Costs

NEW YORK, March 25, 2013 – Knoa® Software, the leading provider of user experience and performance management software, today announced the availability of Knoa Experience and Performance MAnager (EPM) for Oracle® PeopleSoft® v9.1 Human Capital Management. Knoa EPM for PeopleSoft will help Oracle users reduce operating costs and deliver strong return on investment for large deployments.

“The largest companies in the world license Knoa Software and many of them retain strong commitments to PeopleSoft as a core component of their enterprise application strategy,” said Thad Eidman, Chief Executive Officer, Knoa Software.

“Knoa EPM for Oracle PeopleSoft now brings the same strong economic benefits to these PeopleSoft users that we have been providing to our base of ERP and CRM customers. PeopleSoft users can now optimize enterprise application performance, reduce significant problems with IT support, change management and application adoption while enjoying significant return on investment.”

Knoa EPM enables Global 5000 companies to realize the full value of their CRM and ERP investments. Customers can chart a path to best-in-class performance across a wide variety of performance metrics. Knoa EPM’s analytics accurately assess overall business process performance and provide an early indication of system, user and business process errors before they reach the support desk or worse, the customer. This enables Knoa customers to improve operations and reduce costs for IT service and support and operations.

“Knoa EPM for PeopleSoft is one of the first products to define key performance indicators (KPI) for accurate measurement of application adoption and true service level agreement delivery at the desktop. User experience management solutions such as Knoa’s can provide insight into true user experience for performance delivered at the desktop, and the effectiveness of that user in utilizing your enterprise application software. Areas of opportunity generally include IT service and support, training, shared services and the operation of the enterprise application software center of excellence,” said Bojan Simic, president and principal analyst at TRAC Research. “In addition to the operating benefits, the financial benefits of implementing user experience management are often compelling and set the stage for driving a project initiative within an end-user organization.”

For more information, please visit http://www.knoa.com/main/knoa-products-peoplesoft.jsp.

About Knoa Software
Knoa® Software delivers on-premise and cloud-based solutions that monitor, measure and manage how end-users are utilizing enterprise applications to optimize end-user experience, enhance user performance, and deliver return on investment. Uniquely, Knoa automation provides complete and deep insight into all activities, by user, for each application monitored. 20 percent of the Fortune 50 and hundreds of Global 5000 companies have already licensed Knoa software to power their user experience and optimize their performance. For more information visit www.knoa.com. You can also follow us on Twitter: @knoasoftware.

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Contacts:
Knoa Software Editorial Contact:
PAN Communications
Katelyn D’Eramo
[email protected]
617.502.4300

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