Knoa EPM for Siebel User Experience Management Product Overview


Share on LinkedIn

Knoa EPM for Siebel(r) User Experience Management overviews the advantage, performance and functionality of one of the leading products in the user experience management space

VNM7092012 – This product overview of Knoa EPM for Siebel(r) User Experience Management overviews the advantage, performance and functionality of one of the leading products in the user experience management space. User experience management, also referred to as user experience monitoring, provide strong financial incentive and operational benefits to customers that utilize the technology. View Knoa product overview at

Knoa Software delivers on-premise and cloud-based solutions that monitor, measure and manage how end-users are utilizing enterprise applications to optimize end-user experience, enhance user performance, and deliver return on investment. Uniquely, Knoa automation provides complete and deep insight into all activities, by user, for each application monitored. 20 percent of the Fortune 50 and hundreds of Global 5000 companies have already licensed Knoa software to power their user experience and optimize their performance.

Knoa EPM is sold directly by Knoa to Oracle customers around the world. We also provide our product through certified Oracle partners. Contact us to find out more.

User experience monitoring (UEM) is often confused with application performance management (APM). Most analysts view this as a separate category – one analyst includes UEM as a category within APM. In any case Enterprise class user experience monitoring includes capabilities which are unique and highly differentiating:

* 100% desktop view of system and user performance
* 100% of the error data – user, system and data
* 100% of the user workflow in summary form
* 100% automation – out-of-the-box without scripting
* 100% of your transactions and customized transactions

For more information please go to and access our other free videos or register for more content including white papers, analyst comparisons and more.

For parties interested in APM, Application monitor, Application Monitor, UEM, SAP User Experience Management, End user experience management, Application Monitoring, IT help desk software
Center of excellence, End User Experience, End user experience monitoring
SAP User Experience, SAP Performance Problems, IT service desk software, Siebel CRM, Application Management, User Experience Management, Application Performance Management, Application Performance Management, Application Performance Monitoring
Application Performance Management Software, IT service desk return on investment, IT service desk ROI, IT service desk cost reduction, Application Performance, APM

News Editor
CustomerThink offers a free news posting service for press releases relevant to our community. To submit your press release to our news editor, send an email to [email protected] with the press release headline and main content in the email subject line and body, respectively. That's it! Approved press releases will appear in our news category within one business day of submission.


Please use comments to add value to the discussion. Maximum one link to an educational blog post or article. We will NOT PUBLISH brief comments like "good post," comments that mainly promote links, or comments with links to companies, products, or services.

Please enter your comment!
Please enter your name here