IP Unity Glenayre, Inc., a leader in delivering carrier-grade messaging and multimedia solutions over IP, TDM and enterprise networks, today announced a major addition to its operations with the appointment of Stan Chilton as Senior Vice President, Service, Operations and Quality.
Stan Chilton has a long track record of optimizing operations, improving customer service and maximizing productivity in diverse global environments. He is a 27-year veteran of Nortel Networks where he performed a wide range of functions related to delivering client satisfaction and improving quality and operations. His most recent posting was as Vice President of Business Transformation, where he was given complete autonomy and tasked with driving significant earnings improvements for the services business.
“Stan brings a diversified yet deep skill set with him, which will no doubt have a profoundly positive impact on our business,” said Oscar Rodriguez, CEO, IP Unity Glenayre. “With more than 27 years at a renowned company like Nortel, Stan has extensive experience in developing dynamic programs that ensure customer satisfaction and loyalty. This, coupled with his abilities to identify new ways to improve quality and productivity, makes bringing him on a real benefit to IP Unity Glenayre.”
In his role as Senior Vice President, Service, Operations and Quality, Chilton will focus on improving quality while optimizing operations, and therefore improving productivity, and ensuring customer satisfaction.
“I’m looking forward to identifying the areas where I can help IP Unity Glenayre achieve its goals in a manner that boosts revenues and raises its already high level of satisfaction to new heights,” said Chilton. “A company with a global presence in offering rich media and messaging applications and professional services presents certain challenges in the areas of quality, productivity and customer satisfaction. IP Unity Glenayre already has a solid grip in these areas, and I look forward to bringing further improvements to a world class organization.”
Chilton earned his BA in Business Administration at the University of Phoenix and his Master of Science in Management of Technology at the Georgia Institute of Technology.
About IP Unity Glenayre
IP Unity Glenayre is a leader in delivering carrier-grade messaging and multimedia solutions over IP, TDM and enterprise networks. The company’s unified communications framework brings together messaging services and rich media distribution to users across disparate networks and devices. IP Unity Glenayre offers one of the industry’s broadest portfolios of applications, including voicemail, unified messaging, conferencing, SMS, MMS, text to speech, speech recognition, fax, IVR voice portal, color ringback tones, prepaid billing, video portal, video conferencing, videomail and video gaming, all built using open standards based technologies such as VoiceXML.
IP Unity Glenayre’s comprehensive multiservice solutions are deployed globally, over best-of-breed media servers and application servers and across traditional and all-IP broadband wireless, wireline and FMC networks. For more information, go to www.ipunity-glenayre.com.
Media Contacts for IP Unity Glenayre:
For North American Media
Denise Nelson, Erin Jones
Ventana Public Relations
925 837 6277
[email protected]
For European Media
Helen Lyman Smith, Louise Hatton
GBCS PR
+44 (0)115 948 6901
[email protected]
[email protected]
IP Unity Glenayre and the IP Unity Glenayre logo are registered trademarks of IP Unity Glenayre, Inc.
