INCAE Business School Chooses AuraPortal Business Process Management Software to Ensure Quality of Customer Service


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Financial Times names INCAE as one of world’s top ten business schools

BOCA RATON, Fla., April 18, 2013 /PRNewswire/ — AURA (, a global provider of Business Process Management (BPM) software, has announced that INCAE Business School, following a vigorous study of different BPM options, has chosen to implement AuraPortal.(*) to improve its operative processes.
(*).The AuraPortal software has recently been distinguished by the independent market analysis firm Ovum in its Decision Matrix 2011 report as the most advanced BPM in the market.

“BPM will be used to ensure quality of service to our customers, especially to the students on the different programs, and to optimize INCAE Business School’s strategic decision-making. We are currently in the early stages, but excellent results and benefits are being projected throughout the entire organization,” says Neil Camacho, Director of the BPM Project at INCAE Business School.

With almost 50 years of experience, INCAE Business School has offered more than 50 full-time MBA programs, over 20 Executive MBA Programs and hundreds of executive programs. Tens of thousands of professionals worldwide have been involved in these programs, predominantly from America. This experience, together with constant research innovation, a first class faculty and the tireless vocation to form new leaders, INCAE has gained the highest international distinctions.
In recent years, INCAE has been consistently rated as one of the best Business Schools in Latin America (America Economia), and has been recognized as one of the top 10 Business Schools in the world (Financial Times).

INCAE has three global accreditations, which allow INCAE graduates to develop their professional career in any part of the world. It was the first Business School in Latin America to receive these three accreditations:
• Southern Association of Colleges and Schools (SACS) since 1994. It was the first business school to be accredited outside of North America.
• The Association to Advance Collegiate Schools of Business International (AACSB) since 1999. INCAE was one of the first Business Schools to receive this accreditation outside of North America.
• The European Quality Improvement System (EQUIS), awarded by EFMD (The European Foundation for Management Development), since 2003.

AURA is a global BPM (Business Process Management) software provider delivering a solution that creates, without the need of IT programming, Business Process Workflow Execution Models. AuraPortal is 100% Web-based, and is complementary to existing ERP and CRM systems.?? AURA has a presence in 50 countries with more than 500 customers including, among others: Toyota, General Motors, Pemex (Petroleos Mexicanos), Carrefour, ArcelorMittal, PepsiCo, Coca-Cola, Scotiabank, Danone, Sodexo, Kimberly-Clark, Yamaha, Eletrobras, Royal KPN, Bristol-Myers Squibb, etc., as well as many Government Agencies and Departments in several countries.

AURA Headquarters are located in North America (Florida) and Europe (Holland) whereas the software development facilities are located in Spain and India.
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OVUM: In the “Product Quality” category, AuraPortal has obtained the highest score (9 points), situating itself clearly above the next best vendor on a scale of 1 to 10. (Decision Matrix on BPM Vendors 2011, OVUM – Datamonitor Group).
GARTNER: “AuraPortal is the example of next-generation BPMS.” (Magic Quadrant, 2007, 2009, Gartner).
FORRESTER: “Visionary BPM and MDM teams turn to process data management.” (Avoid Process Data Headaches: Align Business Process And Data Governance, November 22, 2010, Forrester Research).
BPTRENDS: “AuraPortal is one of the most complete and advanced BPMS solutions on the market backed up by a financially strong company with a large number of satisfied customers of all sizes that have been working with the product for several years.” (BPM Suites Report 2010, BPTrends).
IDC: “In Customer references, AuraPortal has a strong ease of implementation and ease of use (from both IT and business user perspectives).” (MarketScape: Business Process Platforms, 2011, IDC).
BLOOR: “Bloor particularly like the way AuraPortal has integrated business rules into the process definition process.” (2011, Bloor).

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