Improv in Business Customer Service and Crisis Communications (video)

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Improv in Business Customer Service

improv in business customer service

Source: etherspeak.com

On May 25th, Gary Ware, fellow improviser and marketer, and I chatted about improv in business customer service and crisis communications. We do a few exercises and talk about ways you can say “yes and” to your customers.

Want more info on how to use improv in business? Check out my book!

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