LogNet Systems is recognized for its multiple service value proposition in
an IDC MarketScape report on customer care and billing solutions in the
energy market
London, United Kingdom (June 20, 2012) – LogNet Systems, a global provider
of customer management and billing solutions for multiple play service
providers, today announced that the company has been positioned as a Major
Player by IDC Energy Insights in its recently published IDC MarketScape:
Customer Care and Billing in Competitive Unbundled Energy Markets, 2012
Vendor Assessment (Document # EIOS03U, May, 2012) report.
IDC Energy Insights created this IDC MarketScape report to evaluate vendors
that supply customer care and billing (CC&B) solutions for competitive,
unbundled energy markets around the world. In the report, IDC Energy
Insights acknowledges LogNet Systems for its multiple service value
proposition for enabling utilities companies and energy suppliers to
increase revenue, improve customer service and reduce operational costs by
managing multiple services from a single platform.
“The introduction of competition, the unbundling of the value chain and the
implementation of smart meters, including demand response and customer
engagement initiatives, are significantly changing the manner in which
utilities companies and energy suppliers are interacting with their
customers and generating revenue,” explained Roberta Bigliani, Head for IDC
Energy Insights, Europe, Middle East, and Africa. “As a major player in this
market, LogNet Systems is demonstrating success in deploying multi-service
solutions to help its customers meet these changing market requirements and
succeed in highly competitive environments, while remaining cost-sensible.”
Service providers in the both the utilities and telecommunications sectors
are using the customer management and billing solutions from LogNet Systems
to create and manage fully integrated multiple service operations. LogNet
Systems’ holistic approach to multiple service operations enables service
providers to offer and bill for any utilities or communications service in a
unified customer management and billing framework. The solutions from LogNet
Systems are based on it its MaxBill and Account Manager Suite (AMS) product
suites, which includes the functionality for billing, rating, CRM, order
management, product catalog, self care, e-billing and data analysis.
“We are tremendously pleased to receive this strong positioning in this IDC
MarketScape report and provide the utilities market confirmation of the
value we are providing our customers,” said Kirill Rechter, CEO of LogNet
Billing. “We also see this recognition as affirmation of our overall
strategy to deliver innovative solutions for competitive service providers
to efficiently manage multiple service operations.”
About LogNet Systems
LogNet Systems empowers leading service providers worldwide to navigate
their businesses to greater profits. LogNet Systems’ innovative customer
management and billing solutions serve a variety of single and multiple
service operations, creating opportunities for service providers to
efficiently add new services or merge multiple business lines, while
significantly reducing the complexity of operations and associated IT costs.
Solutions from LogNet Systems are based on a modular product portfolio that
includes billing, rating, product catalog, CRM, self care, e-billing and
data analysis. LogNet Systems has designed and deployed over 60 complex
customer management and billing solutions for communications, utilities,
financial and transportation service providers worldwide. LogNet Systems is
headquartered in the United Kingdom and has offices and representation
across EMEA, APAC and Americas.
For more information, please visit our web site at www.lognet-systems.com.
For real-time updates, please follow LogNet Systems on Facebook, Twitter and
Linkedin.
About IDC MarketScape
IDC MarketScape vendor analysis model is designed to provide an overview of
the competitive fitness of ICT (information and communications technology)
suppliers in a given market. The research methodology utilizes a rigorous
scoring methodology based on both qualitative and quantitative criteria that
results in a single graphical illustration of each vendor’s position within
a given market. IDC MarketScape provides a clear framework in which the
product and service offerings, capabilities and strategies, and current and
future market success factors of IT and telecommunications vendors can be
meaningfully compared. The framework also provides technology buyers with a
360-degree assessment of the strengths and weaknesses of current and
prospective vendors.
