How are you Organised?


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When you ask for an organisation chart I bet you expect to see something like this:

Hierarchy Chart

If I gave you an organisation chart that looked a little more like this:

Organisation Chart

What would that tell you about the organisation?

  • Would you like to be an employee?
  • Would you like to be a customer?

What does your organisation chart look like? An organisation, or a power struggle?

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Management Silos

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Image by Gordon Bell

Republished with author's permission from original post.

James Lawther
James Lawther is a middle-aged middle manager. To reach this highly elevated position he has worked for many organisations, from supermarkets to tax collectors and has had multiple roles from running a night shift to doing operational research. He gets upset by operations that don't work and mildly apoplectic about poor customer service.


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