How to Drive Action for VoC Results [Infographic]


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We know a lot of companies have the best intentions when implementing a Voice of Customer program, but many times the follow-up and actionable results are lacking. Check out our latest infographic depicting some best practices and steps to get real results that will impact the bottom line.
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Sabrina Bozek
Sabrina is the Director of Marketing for Waypoint Group, a Bay Area-based B2B customer experience consulting firm. She earned an MBA at University of San Francisco in Marketing and Analytics, and is focused on helping clients better understand their own customers using feedback and account-based reporting with TopBox.


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