How Is Healthcare Changing Digitally As A Result Of The COVID-19 Situation?


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Healthcare development goes trending in this pandemic


After the outburst of COVID 19, the healthcare sector has taken a toll accelerating the digitalization of the operation and interaction between people. This includes not only the cure for covid but also the regular medicines needed by the public. While the community on a global basis is fighting hard to get its hands on vaccines, the most basic measure remains an essential measure. For example, physical distancing and personal hygiene.

There has been a change in every sector of the healthcare system, but the most significant progress was seen in the technology utilizing the system. The good news is, around 23% of consumers say that the digital tools to access health care are reliable and secure. In addition, these tools understood consumer’s needs and motivated them to be more active participants in maintaining their health.

Even though extensive measures were taken to digitalize the workings of the healthcare development companies, the impact of covid on practitioners was high. As a result, it left them in doubt whether they have done all they could do to better the patient’s quality, safety, and efficiency.

For an immediate impact, new technology can be installed

The team automated Clinical workings and mobilized the care professionals to provide people with all they need during the pandemic. According to the research, 55% of consumers said that the professionals motivated them to manage their health using the digital system.

In many cases, mobile technologies were installed to enhance the system and confirm the accuracy of patient admissions. New analysis indicated that there was a spike of 32 percent in the office visit after the emergence of telehealth.

After new technology has been installed, it has also improved the efficiency and accuracy of patient admission, solution for supplies shortage, and taking diagnostic action. For this, the main areas that enhanced the better management of people included assets, patients, and facilities.

Change in management of staff

Any global situation that can impact a large base of people globally obviously will also impact hospital capacity and resources. These conditions include seasonal flu, natural disaster, workplace incidents, and the growing population.

In such conditions, it becomes necessary to provide the staff with clinical mobile and computer. As a result, it enables the healthcare app development company to keep a real-time track between the hospital and the patient. Further, it also helps communicate geographically dispersed staff via voice, text, or other tools for sharing.

Also, it facilitates the company to expand its staffing without the need of expanding its physical facility. In addition, these devices also help increase the productivity of staff, access the records of patients, and avoid multiple trips to nurse stations.

Change in management of patient

The custom healthcare development company has changed not only the staff management system but also patient management. For this, healthcare has installed a barcoded wristband, which is given to patients upon their admission. This ensures proper identification and treatment of the patient. In addition, it can also help the clinic to locate the patient.

The scanning of the wristband is quite easy using a mobile computer. One can scan and update all the patient’s records immediately, involving their current location and the places they have traveled.

However, if you want large-scale visibility, you can even attach a radio-frequency identification to the wristband. Other remote accessing technologies that the company can implement include internet-of-things (IoT) devices that keep a check of the vital signs. As a result, the staff can be alert from before if there is any need for urgent changes or reduction in the direct contact with the patient for routine check-ups.

In the above area, artificial intelligence can play a very big role in bettering the patient action before even stepping into the facility.

Change in management of lab

Here the most important sector to be managed is the collection of the specimen. To ensure no mistake, the healthcare company attaches RFID labels in the specimen to keep track of the positive patient. Additionally, to make the process even easier, mobile printers are synced with the clinical computers to scan the band and retrieve all the data quickly.

After the technicians of the healthcare system have successfully scanned the barcode to get the information, they need the patient’s records that are sent to the team via notification for further action. Therefore, it is a very critical system to control the surge that has recently taken place, including the specimen collection, number of tests, and setting of diagnostic panels.

This system is of growing importance at a large scale. The current market size of global RFID and barcode printers in 2021 is 3.9 billion USD. Not only this, it is expected to grow even more, up to 5.3 million USD by 2026.

Change in equipment management

The primary equipment that is needed almost in every health situation includes ventilators, IV poles, beds, wheelchairs, heart monitors, and infusion pumps. Thus, the healthcare team finds it beneficial to install RTLS tags and affix them to every piece of equipment. As a result, the company could find the location of their valuable asset with just one click.

Change in management of inventory

A long-term issue even before the emergence of COVID-19 was inventory management which is now becoming easy through the right labels. Also, the team is to manage it well with the system of barcode scanning process and location management processes.

The staff just have to scan the packaging every time an item is used, like blood vials, masks, medical devices, and medicine, and input the quantity used. This system can improve the system’s accuracy and automatically add to the improvement of the utilization of hospital consumables.

In fact, the custom web development company can use the new technology to adhere to the government reporting requirement. For instance, requirements led by the European Union’s Falsified Medicines Directive and others.

Change in the supply management

The healthcare team has also adopted a system of scanning items every time to sync back the inventory update. It alerts the professional when they are going out of supplies to automatically re-order the lot. In addition, the system also enables the team to know if there is an overstock situation. Also, alert if there is a need to minimize the purchase.

On the other hand, the system has also installed RTLS, barcodes, or other digital systems. It helps confirm an order on a real-time basis. It also alerts the team if they require more judicious to how to use their supplies in case of shortage or during delivery delays. Moreover, it also avoids the case of fraud or theft.

If a healthcare system has already installed the digital technologies: clinical printers, mobile computers, RFID technologies, barcode scanners, and RTLS solutions, they would need to upscale their solution. They can do it by expanding their applicability to extra workflows. However, those who are still getting to mobility solutions need to upgrade their policies and processes to incorporate these tools. Then, at last, conduct proper training to get used to these technologies.

This training will educate the staff on disinfecting the devices, securing the data in devices by maintaining privacy, and maximizing communication. In addition, they should also know how to carry workflow applications and collaborate.

The digital adoption for organization and industry

Amidst the pandemic, the consumer has resorted to online channels for the cure. In fact, there are many surveys in which it shows the customer is switching to a digital channel for their cure. Around 57% of consumers are now convinced to use remote monitoring to keep track of their health issues from different locations.

It is even more surprising how the healthcare industry is offering such digital enhanced technologies to the patient. In different regions, the result is expected to grow in a period of seven years. It is a prediction made depending on the company’s rate at which they are developing their services and products.

This digitalization is mainly important for two reasons, i.e., to control the immediate outbreak response and impact mitigation.

  • Immediate outbreak response: To control the outbreak, it is necessary to carry the overall public health measures, i.e., contact tracing, testing, and surveillance. So, the healthcare team improved their diagnostic accuracy and also came up with tracking the patient technologies for control.
  • Impact mitigation: During the previous outbreak, many people suffered from a health crisis. Covid-19 was no different. It resulted in the closing of outpatient services because of both safety and capacity issues. As a result, the hospitals introduced a healthcare mobile app and its benefit for those who were scared of getting infected if they visited the clinics.


Pandemic has affected people in every sector of their lives, whether socializing, employment, healthcare, or education. However, the most affected sector is healthcare which cannot lag behind for long. As a result, all necessary steps are now taken to improve the condition, like installing a telemedicine system, coming up with a wristband to track patient location, automating the supply chain system, etc. However, this is not the end of evolution; the healthcare sector is expected to grow even more as the need prevails.

Rahul Mathur
Rahul Mathur is the founder and managing director of ARKA Softwares, a leading mobile app development company, delivering high-end IT solutions across the globe. Rahul takes pleasure in sharing his experiences and views on management, latest technologies trends and business development.


  1. The digitalization of the healthcare industry can either be advantageous or disadvantageous to both the patients and healthcare providers. Patients now look on to the strong online presence of service providers from review, testimonies, accessibility, and easy communication. They almost rely on this feedback to gauge a practice. Business owners must be able to incorporate and adapt to new technologies to improve their service and company.


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