At home, voice interactions with AI companions are becoming increasingly popular. Amazon intends to bring Alexa to the office with Alexa for Business. Alexa, from Amazon, has quickly become the most popular platform for this type of engagement. Businesses, on the other hand, are using technology to improve day-to-day processes and provide a better customer experience.
Amazon is expanding its market position by reducing the time needed to create Alexa skills, which currently number over 15,000, according to the company. These skills, like apps, are produced by top AI developers and businesses to connect with Alexa and perform a variety of tasks.
Finding the greatest skills from so many can be a challenge in and of itself. So it’s only natural to begin here in order to find what you’re searching for.
The users will be able to engage with the platform using natural language once Alexa skills are integrated. Aside from newsgathering, tourism, sports, and entertainment, healthcare remains one of the most significant beneficiaries.
Most healthcare practitioners appear to be unaware of the advantages of voice technology and the importance of Alexa in the healthcare industry. To put it another way, Alexa can do some truly incredible things, and this possibility is becoming increasingly apparent in the healthcare sector.
We’ll go through the most wonderful things about Alexa skills and what they can do in healthcare in this detailed blog. We’ll go over both existing and future solutions and use cases.
So, let’s go!
What does Alexa have in offer for healthcare?
Amazon has a strong interest in the healthcare industry. The e-commerce behemoth has already spent extensively in the field and built a series of unique healthcare solutions, thanks to one of the world’s largest workforces and significant financial backing.
Below are some of the,
Benefits of using Alexa skills in the healthcare industry!
Even without connecting to computers, healthcare workers can use Alexa to view a patient’s portal.
Patients can communicate with doctors and nurses via Alexa voice assistant, who can answer their questions regarding symptoms, prescriptions, and scheduled visits.
Patients could use the voice assistant to request medication deliveries and make appointments at pharmacies. Alexa can also be used to communicate with nurses, medical personnel, and caretakers.
Patients can also send their medical reports directly to their doctors.
Alexa allows patients to manage the temperatures of their room, listen to music, watch TV, order taxis, and perform other tasks without ever leaving their bed.
Bedridden persons can use voice commands to open or close doors, turn lights on and off, and so forth.
In an emergency, patients can also phone for assistance.
As we’ve seen the benefits of Alexa skills for the healthcare industry, now let’s check,
Uses cases of Alexa Skills for Healthcare Industry!
Below are some of the most promising Alexa skills in the healthcare industry that people will find useful. Have a look!
The use cases of Alexa skills for healthcare services are:
Symptoms checker – Through engagement, the skill learns more about the patient and provides thorough and useful advice. Another skill, Symptom Checker, was created with similar capabilities in mind. It takes patients through a series of questions, elucidating the problem and providing a course of action.
Health monitoring stats – A number of Alexa Skills have been created to keep track of chronic disease symptoms. These abilities collect data and manage a medical condition, then share it with clinicians. The Alexa Diabetes Challenge was created by Merck, a pharmaceutical corporation, in order to find Alexa Skills that dealt with diabetes. Diabetic patients will be able to improve their self-care with the help of the voice assistant.
Patients and doctors connection – Various Alexa Skills for urgent healthcare services have been launched. These abilities can be utilized to give information like hospital and clinic wait times, phone numbers, and operating hours. Patients can use the programs to look up information about specific healthcare facilities in their area.
Improves Interaction – Patients can use this system to ask Alexa to change channels or turn on/off the television, as well as call the nurse for help with their phone. While this approach allows the patient to receive help quickly, many experts believe that the interactive element of speech technology can help certain people feel less lonely.
Smart claim management with Alexa – Liberty Mutual Insurance has developed the industry’s first Alexa-based solution, a speech service that allows clients to navigate the insurance procedure using only their voices. While this does help consumers with the procedure, the insurance business can save money and energy by outsourcing this frequent task, which is usually designated for customer service personnel.
ACM “Amazon Comprehend Medical” – In a couple of moments, ACM can scan through a significant volume of patient EMR data, searching for relevant intelligence and insights that could benefit healthcare facilities and practitioners. If the project is successful, the cloud-based services will mine patient data from EMRs and assist practitioners in making better clinical judgments and diagnoses while lowering healthcare costs. This is a game-changer in healthcare since ACM can pinpoint patient health information such as drugs and medical disorders and work out how they relate to one another. More importantly, the software solution is powered by AI and big data technology, allowing health care professionals to access its resources via APIs.
Nonetheless, Alexa skill development and speech technologies in healthcare are still in their infancy, and the above gadgets, skills, and concepts are only the beginning of a digital transformation. At the same time, this suggests that much more substantial changes seem to be on the line.
Alexa will fill in the gaps that already exist in the healthcare industry and make communication more accessible. Forward-thinking businesses are teaming up with top healthcare app development companyto create dedicated apps that include voice assistant functionalities. In the coming years, the healthcare industry, among others, will reap the benefits of digitalization.