High-Yield Methods Affiliates with London-based BP Group


Share on LinkedIn

Saint Paul, MN, August 17, 2009

Minnesota-based process and CRM consulting firm High-Yield Methods is now affilitated with the London-based, not-for-profit, BP Group, one of the largest issuers of process certification worldwide. HYM principal Dick Lee will represent BP Group as a conference speaker and will conduct webcasts and live workshops. Lee already manages the “Outside-In Process Group” on Linked-in for BPG.

BPG founder Steve Towers said of Visual Workflow, HYM’s internally-developed process approach, “Visual Workflow represents a new way of understanding process. As the first outside-in process (its pedigree goes back to 1996) it represents an emerging trend in helping organizations rethink themselves to align everything they do with successful customer outcomes.”

According to Lee, “In addition to speaking and training opportunities, the affiliation provides us ready access to expert consultants on every continent, including some already trained in Visual Workflow.”

The Business Process Group, founded in 1992, is the leading industry proponent of adopting customer-centric, “outside-in” process design. All BPG training is now centered on “outside-in” principles.

HYM, founded by Dick Lee in 1994, has been on the leading edge of both CRM and “outside-in” process since then.

For further information please contact Dick Lee at 651-483-2067/[email protected].


News Editor
CustomerThink offers a free news posting service for press releases relevant to our community. To submit your press release to our news editor, send an email to [email protected] with the press release headline and main content in the email subject line and body, respectively. That's it! Approved press releases will appear in our news category within one business day of submission.


Please use comments to add value to the discussion. Maximum one link to an educational blog post or article. We will NOT PUBLISH brief comments like "good post," comments that mainly promote links, or comments with links to companies, products, or services.

Please enter your comment!
Please enter your name here