HardMetrics Inc. Unveils Marketing Performance Manager (MPM)


Share on LinkedIn

New Market Changing Technology Helps Bulldog Solutions Reduce 90% of Time, Effort and Cost Previously Required in Marketing Closed-Loop Analysis

Philadelphia, PA, 16 January 2007 – HardMetrics Inc., announced today the availability of Marketing Performance Manager (MPM), the industry’s first marketing outcome analysis tool that eliminates at least 80% of the time, effort and cost involved in closed-loop marketing. Built on HardMetrics’ core performance management engine, MPM has been adapted for marketing campaign outcome analysis with requirements driven by lead optimization and management company, Bulldog Solutions.

HardMetrics developed MPM to help enterprises align sales and marketing goals, improve marketing accountability and demonstrate campaign ROI for closed-loop analysis. Closed-loop analysis is a process intended to set business goals, monitor progress, assess impact and effectiveness of activity, and realign objectives and tactics as required. Through a codeless implementation that requires no back-end application programming, MPM allows marketing executives to define their own dashboards, scorecards, reports and alerts, to keep on top of campaign results in real time. MPM offers maximum flexibility to correlate any source of marketing data, whether it is an Excel spreadsheet or a campaign management platform, to sales, financials and any other information source relevant to measuring the impact of marketing on the bottom line.

Bulldog Solutions turned to HardMetrics to address a cumbersome and time consuming process for delivering campaign reports and qualified leads to its clients. To keep pace with a growing list of clients, Bulldog Solutions was forced to dedicate valuable resources to full-time client reporting. “We had to pull together 40 different reports for each client campaign,” noted JT Buser, manager of analytics at Bulldog Solutions. “There were mountains of reports from Eloqua, our marketing campaign management software, but it was a lot of work to make sense of all that data for closed -loop analysis.

“Bulldog Solutions presented us the opportunity to work with a marketing subject matter expert and enter a very important market, that for years has struggled with the time, difficulty and cost involved in the multi-channel analysis of customer acquisition,” commented Rob Winner, president of HardMetrics. “HardMetrics’ MPM solution allows marketing organizations to tap into any data source anywhere in the organization to get the answers they need for timely insight that supports fact-based marketing tactics and resource allocation.”

“I was very skeptical when I was first introduced to HardMetrics,” continued Buser. “HardMetrics was positioned as a performance management solution, but it claimed not to require any database modeling, cubing or customization that other performance management tools typically mandate. It was not until I handed over a couple of files to the HardMetrics team and received within hours, a configuration of our own business data, that I knew we had hit on something truly remarkable.”

HardMetrics provided Bulldog Solutions with the ability to drill down into any level of marketing campaign detail to understand what is going on, to proactively identify problems and fix them immediately. “HardMetrics helps us automate data extraction from our Eloqua platform and merge it with any other data source,” noted Buser. “We can ask questions like: ‘how much did we spend on each media promotion,’ ‘did our clients close a sale as a result,’ ‘what are the top three lead sources,’ and get answers within minutes.”

HardMetrics Marketing Performance Manager Highlights:

Consolidate/correlate/aggregate marketing data with any other data source for closed loop analysis
Capture: response rates, open rates, lead scoring, event attendance, click-through rates, conversion rates and any other success metric meaningful in campaign management
Marketers can define, drill and maintain on their own: dashboards, scorecards, reports and alerts
Perform outcome analysis in an instant and receive answers in minutes
Shortest time to implement, production ready in hours/days not weeks or months
Lowest cost to own
Easy “codeless” implementation, reducing the implementation burden on IT:
* No software customization required

* No database modeling, change or maintenance required

* No connectors or data extraction code to implement and maintain

* No data formatting or layout standardization requirements

100% pure Web application (zero client, cross-platform, multi-browser)
All function and data access privileges controlled by role-based security

Todd Davison, President at Bulldog Solutions concluded: “Without HardMetrics, we could not have scaled to support new client business with the kind of analysis we are committed to providing. HardMetrics has reduced 90% of the time, effort and cost previously required for closed-loop marketing. The ability to throw a file into the HardMetrics engine and have it configured automatically is unbelievable. No other market solution offers us this kind of flexibility with the ease HardMetrics offers.”

Webinar Advisory

Close the Loop: How Data Analysis Can Help You Validate, Improve and Drive Marketing and Sales Strategies

January 18, 2007 at 12:00 pm EST

January 23, 2007 at 9:00 am EST

Register at: http://www.bulldogsolutions.net/BulldogSolutions/BDS01182007/frmRegistration.aspx?bdls=8481


About HardMetrics

HardMetrics, Inc. is the pioneer in ‘end-user self-service’ performance management solutions that enables businesses to proactively monitor and measure progress against goals. The company’s powerful analytic engine, HardMetrics Performance Manager, can be adapted to any business process ranging from: call centers, customer service, marketing, collections/financial recovery, field service, sales to P/L management. The company’s first product offering, Call Center Performance Manager (CCPM) has been designated a “Best of Breed” product by the premier technology analysts serving the Fortune 500®.

For more information call 1.908.918.1893 or visit www.hardmetrics.com

HardMetrics Inc., HardMetrics Performance Manager(HPM), Call Center Performance Manager (CCPM), Marketing Performance Manager (MPM), ‘Hard Metrics Made Easy’ and ‘Metrics for the Masses’ are trademarks of HardMetrics Inc. All other trademarks are the property of their respective owners.

About Bulldog Solutions, LLC.

Bulldog Solutions is the recognized thought leader and pioneer in lead optimization and management using Webinar campaigns and other information platforms. Bulldog Solutions’ unique multi-step process integrates marketing and sales efforts to increase reach, maximize marketing ROI, shorten sales cycles and boost top-line revenues. Bulldog Solutions has developed successful lead-generation campaigns and strategies for B2B marketers across a variety of industries, including technology, financial services, life science, health care, telecom, insurance and publishing. The company is headquartered in Austin, Texas, with EMEA operations based in Brussels, Belgium. www.bulldogsolutions.com

Susan Peter
HardMetrics, Inc.
[email protected]

News Editor
CustomerThink offers a free news posting service for press releases relevant to our community. To submit your press release to our news editor, send an email to [email protected] with the press release headline and main content in the email subject line and body, respectively. That's it! Approved press releases will appear in our news category within one business day of submission.


Please use comments to add value to the discussion. Maximum one link to an educational blog post or article. We will NOT PUBLISH brief comments like "good post," comments that mainly promote links, or comments with links to companies, products, or services.

Please enter your comment!
Please enter your name here