GoIWx renews Gold Certified Partner status in Microsoft Partner Network

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Microsoft competencies in Hosting Solutions and Networking Infrastructure Solutions reflect wide and deep experience, outstanding customer satisfaction and a commitment to the highest standards…

GoIWx, a leader in IT and application hosting services for Software Plus Service (S+S) and Software as a Service (SaaS) via partnerships to organizations, today announced it has renewed it’s Gold Partner status with Microsoft Corporation’s Partner Network. The Microsoft Partner Network, formerly the Microsoft Partner Program, is a community born from the continued commitment to serve the needs of partners and to help them and their customers reach their full potential. The Gold Partner designation recognizes GoIWx’s expertise and total impact in the Microsoft technology marketplace.

GoIWx has again been conferred with Microsoft Competencies in Networking Infrastructure Solutions and Hosting Solutions and recognized as a Small Business Specialist. Microsoft Competencies (https://partner.microsoft.com/global/program/competencies/) certify an in-depth technical and business expertise in specific domains and defined areas of specialization. This provides a platform for GoIWx to showcase unique skills to potential partners or customers and aligning their business with Microsoft’s software and technology initiatives.

Renewing Gold Partner status for 2010 presented several significant changes and involved both GoIWx’ partners and customers. Engagement in the renewal process included providing customer references and for those customers to take in-depth questionnaires called The Customer Satisfaction (CSAT) surveys. The survey is a fast and effective survey solution provided by Microsoft. Beginning on October 1st 2009, Microsoft partners re-enrolling at the Gold Certified level must have participated in a CSAT Index survey before re-enrolling and must receive 10 or more survey responses in a survey period (quarterly). Benefits of CSAT are compiled analytics which designate a numerical score for various aspects of solution delivery. They create an opportunity for ongoing conversations with customers and can help understand their business needs and provide an opportunity to exceed their expectations. GoIWx had an over 80% survey completion rate and scored nearly 100% customer satisfaction.

GoIWx was founded in 1995 and specializes in providing hosting for ERP and CRM related solutions. During it’s lifetime GoIWx has provided many companies the ability to manage their businesses IT infrastructure. Making traditional on premise applications available online offers their customers a variety of options for gaining the benefits of a hosted model of their Microsoft Dynamics software packages and other LOB applications. GoIWx enables health care, manufacturing, oil and gas, non profit, distribution, legal, transportation, financial, professional services, and environmental companies an opportunity to manage their IT resources in very effective ways.

“The renewal of our Microsoft Gold Partner status will continue to provide GoIWx the opportunity to provide enhanced services to our clients,” said Mark Picknell, GoIWx CTO. “In addition, it enables us to access exclusive resources to help increase our customer’s revenues and provide new market opportunities and solutions to grow and develop their business”.

“We are extremely pleased to have maintained the trust of both our legacy accounts and look forward to earning it from our new ones. The Gold Partner designation has allowed us to clearly promote our expertise and relationship not only with Microsoft, but our customers and partners as well.” said RJ Burgess, President and CEO of GoIWx. “The benefits provided through this partnership will allow us to continue to enhance and grow the hosting services that we provide for partners and (Y)our customers.”

About Microsoft: Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

About GoIWx:
Founded in 1995, GoIWx is a leading provider of IT Hosting—services that link business and IT. Our products and services have helped many companies reduce IT administration and increase integration in business tasks. GoIWx is a privately held corporation based in Minneapolis, MN. For more information about GoIWx, call 1-952-258-6300 or visit www.GoIWx.com

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