Glengarry Glen Ross: Automotive vs. Airlines

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Ever wonder how auto companies compare to other industries in responding to customer inquiries over social media?  We’ve got the definitive answer for you, or at least for the auto and airline industries, in this week’s MaritzCX blog.

Until next time.

@christravell

Republished with author's permission from original post.

Chris Travell
Chris Travell is VP, Strategic Consulting for the Automotive Group of Maritz Research. He is responsible for working with Maritz' Insight Teams to further the understanding and application of the firm's automotive research. He has appeared on numerous television programs and is often quoted in Automotive News, Time, USA Today, Edmunds, Detroit Free Press, The Globe and Mail and various other publications in regard to issues related to the North American automotive industry. He is the principal contributor to The Ride Blog, Maritz Research's automotive blog.

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