FuzeDigital’s Mission-Critical Application Exceeds SaaS Uptime Standards in 2010


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Seattle, Wash. – (January 27, 2011) – FuzeDigital, publisher of on-demand and licensed social business software, the Fuze SuiteTM, announced today that its SaaS delivery uptime was 100 percent in 2010. The company also had less than two hours of scheduled downtime in 2010.

FuzeDigital boasts average uptime of 99.99 percent since its inception in 2002, which equates to less than 24 total hours of unscheduled downtime in eight and a half years.

Colin Thompson, customer service supervisor at THQ, stated, “We know we can rely on the Fuze Suite being always up and available for our worldwide customers and staff who look to the community knowledge base for answers 24/7. Their consistent performance, in addition to a feature-rich product and attentive support, makes FuzeDigital a great partner for us.”

“We realize that a key part of our value proposition for those opting to utilize the SaaS model is predicated on our ability to deliver continuity and reliability in the performance of our hosted service and we’ve proven the unparalleled stability of our hosted application,” said Chuck Van Court, FuzeDigital founder and CEO.

“This is often cited by new clients as a welcome and vital change from their experience with our competitors,” Van Court added. “Secure and reliable performance is just one of the areas where the Fuze Suite demonstrates that we can outpace even the biggest companies. We are an industry leader in designing redundant systems architecture to create effective performance in the cloud.”

About Fuze Digital Solutions, LLC
Seattle-based FuzeDigital began in 2002 and is a privately-held, employee-owned company. The Fuze SuiteTM is enterprise-grade social business software that blends multi-channel support and community technologies enabling companies to build and sustain customer loyalty by providing outstanding, consistent customer care, communication and collaboration. FuzeDigital clients include Careerbuilder.com, Fujitsu, Sutherland Group, SonicWALL, Oregon Health & Sciences University, AAA clubs and many financial institutions. For more information, call (425) 649-1246 or visit www.fuze.com.

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