For customer service TSA is A-OK at LAX


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TSA gets a bad rap most of the time. It is often deserved, but in the Los Angeles airport they really do create a pretty pleasant experience – or, at least, as pleasant as the whole undressing and dressing thing can get.

From the pre-screening lady, to the 3 TSA agents at the X-ray booth, they were friendly, polite, and even found a way to share a laugh or two with their customers. I watched how carefully they were scritinizing things, and I’m pretty sure that this geat human touch didn’t have a negative impact on security.

So, here are three words people just don’t say very often: Well done TSA!

Republished with author's permission from original post.


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