Facilitation Discussion with UX Designer, Russ Unger

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Russ Unger’s new book Designing the Conversation: Techniques for Successful Facilitation (Voices That Matter) was discussed in the recent Business901 Podcast,  Voices Matter: Are you helping the situation?. This is a transcription of the podcast.

Facilitation Guidelines

Download or view the PDF: Facilitation Discussion

If you would like to view the flip magazine on your screen or tablet: Flip Magazine

Podcast Link: Voices Matter: Are you helping the situation?

Russ’s first book was A Project Guide to UX Design: For user experience designers in the field or in the making (2nd Edition) (Voices That Matter).

Russ Unger is a user experience consultant and is on the Advisory Board for the Department of Web Design and Development at Harrington College of Design. His workshops have been attended by a variety of companies, from lean startups to large corporations. Since 1993 he has helped many companies incorporate user experience strategies and tactics into their designs. You can find Russ at http://userglue.com.

Republished with author's permission from original post.

Joseph Dager
Business901 is a firm specializing in bringing the continuous improvement process to the sales and marketing arena. He has authored the books the Lean Marketing House, Marketing with A3 and Marketing with PDCA. The Business901 Blog and Podcast includes many leading edge thinkers and has been featured numerous times for its contributions to the Bloomberg's Business Week Exchange.

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