ethosIQ among Inc. Magazine’s 500 Fastest-Growing Companies


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Contact Center Systems Integrator Recognized for
4,768% Revenue Growth in Three-Year Period

Houston, Texas (August 20, 2013) — ethosIQ™, a provider of integrated
customer engagement products and services, ranked 66 in Inc. Magazine’s 32nd
annual list of the nation’s fastest-growing privately held companies. In
addition, ethosIQ ranked seventh in the top 100 business products and
services companies, tenth in top 100 Texas companies and was named the
number one fastest growing private company in the Houston metro area. The
ranking is based on revenue growth and number of employees in a three-year
period. ethosIQ’s entry on the list positions the Houston-based company
among leading brands like Microsoft, and Intuit.

ethosIQ achieved 4,768% percent revenue growth between 2009 and 2012, making
it a top earner in the business products and services market. CEO Scott
Walker founded the company in 2009 and gained considerable traction with the
2011 acquisition of CTI Architects, specialists in call center software
solutions. This merger allowed the company to acquire intellectual property,
increase product offerings and grow its diverse roster of clients, which
include Waste Management, Farmers Insurance and Ticketfly. In addition,
ethosIQ has added 118 employees since its inception.

“We’re proud to have achieved this level of success in three years,” says
Walker. “We are committed to perfecting the contact center experience, and
we are thrilled that our hard work is translating into overall company
growth and recognition.”

While ethosIQ offers a range of contact center software implementation and
integration services, it’s the company’s two proprietary systems that most
differentiate it from others in the field. ethosIQ’s award-winning Customer
Engagement Platform (CEP) allows clients to view and manage all customer
interactions and processes through a unified platform. ethosAnalytics is a
data-to-dashboards reporting and analytics solution that gives contact
centers the ability to combine and interact with data in real time. These
offerings improve the overall performance of contact centers by creating a
unified end-user experience that is easy to manage and customized to fit the
specific needs of each client.

“There are not a whole lot of systems integrators out there that are experts
in this kind of technology. ethosIQ’s offerings are among the most mature
I’ve encountered in the market,” says Sang Peiris, vice president of
information technology for Waste Management, North America’s leading
provider of comprehensive waste management services and largest residential
recycler. “We purchased ethosIQ’s software products and services and had
them implemented many times. It’s the Cadillac solution.”

To view the 2013 Inc. 500|5000 list in its entirety, visit

The 2013 Inc. 500|5000 is ranked according to percentage revenue growth when
comparing 2009 to 2012. To qualify, companies must have been founded and
generating revenue by March 31, 2009. Additionally, they have to be
U.S.-based, privately held, for profit, and independent—not subsidiaries or
divisions of other companies—as of December 31, 2012. The minimum revenue
required for 2009 is $100,000; the minimum for 2012 is $2 million. As
always, Inc. reserves the right to decline applicants for subjective
reasons. Companies on the Inc. 500 are featured in Inc.’s September issue.
They represent the top tier of the Inc. 5000, which can be found at

About ethosIQ
Founded in 2009, ethosIQ is the market leader in call center management
technology. By implementing a fully scalable solution paired with superior
reporting and analytics, ethosIQ empowers companies to better understand and
enhance the customer experience. With offices in the United States and
Canada, ethosIQ is committed to delivering innovative solutions and is led
by an executive team that has decades of industry experience. ethosIQ caters
to national brands, including Waste Management, Farmers Insurance and
Ticketfly, showcasing its expertise across dozens of vertical markets. In
2011, ethosIQ was honored with Customer Interaction Solutions Magazine’s
Product of the Year award, and its Customer Engagement Platform™ v4.0 was
named 2012 Product of the Year by Technology Marketing Corporation (TMC).

To learn more about ethosIQ’s product offerings, including its proprietary
unified Customer Engagement Platform (CEP), visit

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