EchoSign 4.0 Empowers Sales to Close Quicker and Easier in the Cloud


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Company’s Most Innovative Electronic Signature Solution Yet Meets Customer Demand to
Conduct More Business in the Cloud

Palo Alto, CA, November 18, 2008 — EchoSign, the leading Web-based provider of electronic signatures and signature automation, with over 500,000 users worldwide, today announced the availability of EchoSign 4.0, helping businesses of every size shorten sales cycles to increase revenue. The introduction of rich new product functionality in 4.0 gives customers the tools to differentiate their sales strategy and leverage SaaS as a powerfully efficient way to close more business more easily on the Web, without friction.

The demand for e-contracting has accelerated dramatically over the past 12 months as businesses of all sizes are shifting to doing business primarily on the Web and in the cloud. EchoSign 4.0 gives sales the power to leverage the data and metrics inherent in their close rates to gain – for the first time ever – real-time visibility into how, why and where contracts flow through the digital signature process.

EchoSign 4.0 builds upon the core value proposition of electronic signatures: closing more deals, more quickly. By keeping the contract and deal electronic, digital, and in the cloud, EchoSign prevents the contract cycle from going off-line and having to revert to manual or traditional ways of getting a signature. In this volatile economy, a “closed loop” e-contracting service is an efficient and effective application that gives sales teams of all sizes a competitive, productivity enhancing tool.

Setting the Bar Higher for Sales
New functionality in EchoSign 4.0 helps companies of all sizes evaluate sales team performance by giving them more visibility into the status of contracts out for signature.

• Real-Time, Custom Reports: EchoSign 4.0 builds real-time reports showing the percent of agreements signed, average “time to sign” and user and group performance over time. By capturing the entire Web-based signature process through intelligent data collection and custom reports, businesses can gauge the efficiency of their sales process and gain unprecedented visibility into the contract signature process.

• Benchmark Against the Saas Leaders: New benchmarking capabilities set thresholds that allow organizations to compare their “time to sign” and “% signed” performance with that of hundreds of industry peers in SaaS, Telecom, Media and Inside Sales. On average, 55 percent of EchoSign contracts are signed electronically in under two hours and 37 percent of written contracts are signed in just under 24 hours. With 4.0, companies can now compare sales performance against these and other industry statistics.

• Enforce Contracting Rules Through Custom Workflows: Organizations can now use custom send pages that reflect their business process as well as brand. If the accounting department needs to be cc’d on every agreement sent out for signature, or if agreements are always signed sequentially by the same parties, users can create this workflow once and ensure that the signature process will match the required business process so that the contract is executed as efficiently as possible, every time.

• Tracking for Team Performance: With EchoSign 4.0’s flexible management configuration controls, users can create, assign and move between accounts within a single enterprise, allowing them to strategically identify processes that are enhancing the way groups within an organization are already selling. With real-time tracking, the performance of a sales team in Bangalore can be compared to a sales team in Toronto. By knowing how each team is closing “24x7x365,” there is no longer a need to rely solely on the subjective data in a CRM system or a forecast.

• Auto alerts that “Ring the Bell”: The EchoSign 4.0 auto-alert setting automatically ties to deadlines to ensure no contract is overlooked or no signature is left behind. Customizable instant email notifications allow sales teams to manage the contract signature status at every step – empowering sales teams with the ability to pro-actively manage the signing process. Sales reps will now know in real-time which contracts have and haven’t been viewed by prospects.

Jason Lemkin, CEO, EchoSign, discusses the business benefits of 4.0:

EchoSign customers such as British Telecom have seen their “send-to-sign” times fall from over a week to under an hour:

“The advantage of EchoSign is obvious. It is fast and simple to use. Our customers can request a service, and have pricing and a contract signed in the shortest possible timescale. From BT’s perspective, we get the confirmation of an order and progress it immediately, thus bringing revenue into BT far sooner,” said Bill Murphy, Managing Director, BT Business. “With version 4.0, we can now measure our operational performance against industry standards. EchoSign delivers a service that works for everyone — our customers, our sales people, and our management objectives. I cannot understand why anyone would not use it at every opportunity.”

EchoSign is consistently rated the #1 web-based electronic signature service according to Alexa, Comscore, Compete and Quantcast. Team and Enterprise versions of EchoSign 4.0 are available starting at $19.95/user/month with a minimum of 5 users. For more pricing information visit EchoSign’s Website at

About EchoSign
In just one click, the EchoSign electronic signature solution automates the entire signature process from the request for signature to the distribution and filing of the executed agreement or form. With nothing to download, learn or install, there is simply no faster or secure way to get your contracts signed, tracked and filed. EchoSign customers close over $100M in contracts each month with an average ‘quote to close’ time of 42 minutes. EchoSign has won numerous awards including Red Herring Top 100 Private Company, “One to Watch” by Gartner Research, and Best of Show at Office 2.0, and has twice been named by as an AppExchange Essential. Over 500,000 users at organizations such as AtRoad, British Telecom, GE Capital, Johnson & Johnson, Netscout, and the University of California use EchoSign everyday to get contracts signed, tracked and filed in the most efficient and effective way possible. For more information and access to web service, visit For a free trial, visit, or to see a free online demo, register at


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