Don’t Sugar Coat It

October 30, 2013

Peter Psichogios on October 30, 2013

Senior leaders must listen to and act on the truth. Trust but verify.

Are you addressing facts that have been verified? Are you dealing with reality?

And just as important, are you communicating the truth clearly and truthfully?

I encourage you to consistently seek out and act on truth so that you can create better, faster, and positively different customer experiences and employee experiences.

Don’t sugar coat it. Your people and your customers see right through it when you do.

Check out the graphic below.

Click on image to enlarge

Republished with author's permission from original post.

Don’t Sugar Coat It

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ADD YOUR COMMENT Please use comments to add value to the discussion. Maximum one link to an educational blog post or article. We will NOT PUBLISH brief comments like "good post," comments that mainly promote links, or comments with links to companies, products, or services.

New Posts

ADD YOUR COMMENT
Please use comments to add value to the discussion. Maximum one link to an educational blog post or article. We will NOT PUBLISH brief comments like "good post," comments that mainly promote links, or comments with links to companies, products, or services.