This is true! And still going on…
I all started was back in winter 2009; I was offered and accepted a free huh… « noise canceling headphone set» by Dell!
Why me? How come? What is the deal? What is hidden?…Since I work in CRM, promotions and direct marketing now, pompously renamed; relationships marketing, my professional curiosity added to my personal one and pushed me to respond.
Who would say «no» to a free electronic gadget, especially if I do not quite know what the thing is all about?
 and I receive by land mail a …«plug»! No kidding, a « ¤¦²¬¤&?%! loose plug!!! At least that is what I would call it, and later (at the next mailing.)<br />
I realised it was purposely meant to be «useless unless…» in order for me to call a sales rep for the missing part (along with a twist arm job to sell me, I guess) which would make it «functional».</p>
<p>The trouble is, I never understood what I was expected to do how, where when, name it. </p>
<p>I put away the «plug» and forgot it, wondering on what planet the Dell people live.</p>
<p>End of episode no 1…………………………………………………….</p>
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