Dell and the worst CEM I ever experienced!

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This is true! And still going on…

I all started was back in winter 2009; I was offered and accepted a free huh… « noise canceling headphone set» by Dell!

Why me? How come? What is the deal? What is hidden?…Since I work in CRM, promotions and direct marketing now, pompously renamed; relationships marketing, my professional curiosity added to my personal one and pushed me to respond.

Who would say «no» to a free electronic gadget, especially if I do not quite know what the thing is all about?

Max Roujeon
Maxo Direct
After Maths and Physics studies, come to Canada and gets into Direct marketing and contributes to the industry with seminars the best being on maths and creative. Been head of O&M direct Montreal before launching Maxo Direct.

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