Flowfinity helps keep Dataco profitable and efficient with happy customers
through custom paperless dispatch, work orders, and field team management.
VANCOUVER, British Columbia, June 28, 2013 /PRNewswire/ — Flowfinity
Wireless Inc., a proven provider of enterprise mobile applications, today
announced that its customer Dataco Utility Services recently entered its
10th successful year of field service management with Flowfinity mobile
applications. Flowfinity software was originally implemented to replace
paperwork and phone calls that were causing delays and inaccuracies in daily
field operations.
Using Flowfinity software, Dataco Utility Services created a custom mobile
system for dispatch and work order management that provides accurate and
real-time information transfer between the office and employees in the
field. The solution has increased productivity and customer service levels
through timely, detailed updates to its utility company clients about
services provided.
Payback of the initial investment in Flowfinity software took about 2
months, and the solution continues to deliver return on investment even in
its tenth year of use. After implementing the solution, Dataco realized 50%
savings in administrative office staff reductions by eliminating manual
spreadsheet processes, and reduced cell phone charges by 30%.
“Over the last 10 years, Flowfinity has continued to streamline our
operations and enable us to be more effective and more profitable,” says
John Edmunds, President, Dataco Utility Services. “One of our major
customers has made the Flowfinity mobile technology that we use mandatory in
their bid process.”
To read a case study about the Dataco solution, visit:
http://www.flowfinity.com/customers/case_dataco_actions.aspx.
About Flowfinity
Flowfinity provides a proven, fully customizable solution for building
enterprise mobile applications without programming. Since 2000, Flowfinity
has helped leading companies across industries empower their mobile
workforces to enhance productivity, engage management, and improve business
insight through all areas of the organization. By making it easy and fast to
mobilize day-to-day business processes on Android, iPhone, iPad, Windows,
and BlackBerry mobile devices, Flowfinity enables mobile teams to access,
report, and share information when and where they need to. Top global brands
in consumer goods and other industries rely on Flowfinity software as the
standard technology for automating critical business processes. For more
information, visit http://www.flowfinity.com.
