Confirmit Extends its Horizons with the Latest Release of its Multi-channel Feedback Platform


Share on LinkedIn

New York, NY and Oslo, Norway – March 9th, 2010: Confirmit has announced the
launch of Confirmit Horizons Version 15, the new release of its on-demand,
multi-channel platform for customer feedback, employee feedback, and Market
Research applications.

Confirmit Horizons Version 15 builds on the success of the Horizons platform
that was launched in 2009. It introduces a range of enhanced functionality,

* Confirmit Flex, a toolkit that allows third parties to develop
extensions to Confirmit, turning it into a platform for application

* A powerful new PowerPoint Add-In that integrates directly with
Confirmit Reportal-allowing users to create presentation-ready PowerPoint
exports quickly and easily.

* Improvements to the authoring process to make survey design faster,
easier, and more productive.

This latest release also brings extensive usability and productivity
improvements that streamline many day-to-day survey processes and offer more
intuitive ways of working.

Pat Molloy, Chief Strategy Officer at Confirmit, says: “Confirmit Flex
builds on the robust, stable Confirmit Horizons platform by allowing us and
our customers to develop applications far more quickly than would be
possible in a standard software release cycle.”

“Flex gives our Market Research customers the ability to further
differentiate their services to clients by building their own applications.
For our Enterprise clients, Flex will offer the opportunity to incorporate
third-party applications to suit individual needs, as they become

In addition to the benefits of Flex, Confirmit Horizons Version 15 increases
the productivity of survey and feedback programs by automating repetitive
tasks, creating smoother design processes, and increasing flexibility in the
way users collect, analyze, and share survey data.

Molloy continues: “After a year of Horizons in production, we have listened
carefully to the feedback from our customers. In addition to opening up our
platform, we have made over one thousand enhancements that make Confirmit
more productive, and even easier and more intuitive to use.”

Confirmit Horizons is the world’s first fully on-demand, multi-channel
platform of its kind. Since its launch, it has helped Enterprises and Market
Research businesses to conduct multi-channel feedback programs both on and
offline, using the Web, telephone, paper, IVR, and face-to-face methods.

Molloy concludes: “We are confident that Version 15 of the Horizons platform
will bring measurable benefits to all of our customers in terms of
productivity increases, cost and time savings, and increased ease in
delivery of reporting and analytics to those in the business who need to see
this information quickly.

“Of course, all of these benefits come with the added assurance of the
highest levels of security, reliability, and availability that are
synonymous with the Confirmit On-Demand infrastructure.”


About Confirmit

Confirmit is the world’s leading SaaS vendor for Customer Feedback, Employee
Feedback, and Market Research applications. The company has more than 200
employees and offices in Oslo (headquarters), Guildford, London, Moscow, New
York, San Francisco, and Yaroslavl. Confirmit’s software is also distributed
through partner resellers in Barcelona, Kuwait City, Madrid, Milan, Pattaya,
Sydney, and Tokyo.

Confirmit targets Global 5000 companies and Market Research agencies
worldwide with a wide range of software products for feedback / data
collection, panel management, data processing, analysis, and reporting.
Customers include British Airways, Dow Chemical, Farmers Insurance,
GlaxoSmithKline, Halifax Bank of Scotland, HSBC, Intrawest, Ipsos, Nielsen,
The NPD Group, Safeco Insurance, Statoil, Symantec, Virgin Media, and Wells
Fargo. Visit

Cpu3ZEb7> for more information.

News Editor
CustomerThink offers a free news posting service for press releases relevant to our community. To submit your press release to our news editor, send an email to [email protected] with the press release headline and main content in the email subject line and body, respectively. That's it! Approved press releases will appear in our news category within one business day of submission.


Please use comments to add value to the discussion. Maximum one link to an educational blog post or article. We will NOT PUBLISH brief comments like "good post," comments that mainly promote links, or comments with links to companies, products, or services.

Please enter your comment!
Please enter your name here