New Confirmit Horizons platform drives sixth consecutive year of
profitability
New York, NY and Oslo, Norway – February 23, 2010: Confirmit, the leading
global software vendor for Customer Feedback, Employee Feedback and Market
Research announces record-breaking new business in 2009. Over the past year,
Confirmit achieved more revenue from new customers than any previous year in
the companys history, and experienced its highest quarterly revenue during
the fourth quarter.
“2009 was an outstanding year for Confirmit, from both product development
and financial perspectives, said Henning Hansen, President and CEO,
Confirmit. Our industry-leading product release gave several new clients
the confidence to sign seven-figure USD contracts with Confirmit, enabling
the company to achieve double-digit EBIT margins for the year despite the
challenging financial environment.”
Launched in January 2009, the Confirmit Horizons platform fueled Confirmits
unprecedented 2009 growth. The huge success of this first fully on-demand,
multi-channel platform for feedback and Market Research applications yielded
record numbers of completed surveys on the platform, with a 30 percent
increase on the SaaS platform.
Confirmit continued to build its product portfolio with two additional
releases in 2009:
* Contact Center Solution: Confirmits first packaged solution, named
2009 Product of the Year by Customer Interaction SolutionsR magazine, allows
contact centers to systematically monitor the Voice of the Customer through
Web and IVR, and use that insight to improve customer experiences and boost
retention.
* Confirmit Flex: Currently in beta, Confirmit Flex is an innovative
framework that enables Confirmit, its customers, and its partners to quickly
create new applications for the platform. Some examples include a unique
application that creates surveys for iPhones, and one that uses geolocation
to reduce respondent fraud.
Im extremely proud of Confirmits achievements in 2009, continued Hansen.
The combination of our innovative new products and core Confirmit platform
allowed us to sustain our lead in both the Market Research and Enterprise
markets. We look forward to further building upon this success in 2010.
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About Confirmit
Confirmit is the worlds leading SaaS vendor for Customer Feedback, Employee
Feedback, and Market Research applications. The company has more than 240
employees and offices in Oslo (headquarters), Guildford, London, Moscow, New
York, San Francisco, and Yaroslavl. Confirmit’s software is also distributed
through partner resellers in Barcelona, Kuwait City, Madrid, Milan, Pattaya,
Sydney, and Tokyo.
Confirmit targets Global 5000 companies and Market Research agencies
worldwide with a wide range of software products for feedback / data
collection, panel management, data processing, analysis, and reporting.
Customers include British Airways, Dow Chemical, Farmers Insurance,
GlaxoSmithKline, Halifax Bank of Scotland, HSBC, Intrawest, Ipsos, Nielsen,
The NPD Group, Safeco Insurance, Statoil, Symantec, Virgin Media, and Wells
Fargo. Visit www.confirmit.com for more information .
