-FREE Software Up-Grade Offered to Existing Customers-
TINTON FALLS, N.J., (October 15, 2009) – Commence Corporation, a leading
provider of customer relationship management (CRM) software solutions, today
announced that it is extending its managed services offering to existing
desktop customers and offering a complimentary software upgrade with its new
hosting service.
“Today’s economic crisis has created an environment whereby companies are
finding it difficult to upgrade and maintain their own IT infrastructure,”
said Larry Caretsky, president of Commence Corporation. “Some have been
forced to reduce their IT staff, making the management of their systems even
more challenging. As a result, these businesses may now be working with
older fragile hardware or unsupported software and they are rightfully
concerned about the impact this will have on their business.”
Commence Corporation has created a unique Managed Service designed to
address this business challenge for existing customers. The service places
the role of managing and maintaining the Commence Server hardware and
software with Commence Corporation. It provides customers with the use of
state-of-the-art high-speed server hardware at Commence Corporation’s data
center as well as 24/7 management of the system by trained engineers.
Customers are also entitled to a free software upgrade and continued
upgrades for as long as they remain on the service. This ensures that they
are always working with the highest quality server hardware and the latest
version of the software.
Abhijit Joshi, president of White Hedge Inc., recently switched over to the
service and is pleased with the outcome. “As a small company I did not have
the resources to purchase the equipment and staff necessary to manage and
maintain my Commence system,” said Joshi. “In addition, keeping up with the
latest product releases became difficult. By outsourcing this function to
Commence I freed up time and resources to dedicate to growing my business
while Commence manages and maintains the hardware and software.”
Joshi, is not alone, several dozen new companies are already utilizing
Commence’s managed service. For more information contact Commence sales at
1-877 – COMMENCE.
More About Commence Corporation
Founded in 1988, Commence develops and delivers a diverse suite of
award-winning CRM products that integrate people, processes and technology.
Delivered via the popular software-as-a-service (SaaS) model or implemented
as on premised licensed software, Commence CRM solutions are used by
thousands of companies to streamline sales and customer service front end
business processes. As a result, Commence clients increase workforce
productivity, generate positive customer interactions, and reduce cost. More
information about Commence can be accessed at www.commence.com.
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